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October 2024 by nac nac
Joe was outstanding. We had an accident and the police called in the tow trucks. I knew the body shop we wanted to go to but the tow truck driver from the other company said they would only tow to their impound lot and if we wanted it towed to the body shop it would be out of pocket and cost $400. I called Joe at Pendletons and he was an incredibly valuable resource (and very fair priced). We sent the other guys packing and Joe took very good care loading our Audi. He clearly knew how to work with our Audi and took measures to ensure there wasn't an additional damage caused by loading our car.
If you need a tow truck, call these guys.
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September 2024 by David Reese
These guys are on it! Amazing customer service!
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August 2024 by Mckay Linford
Very fast and great pricing
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June 2024 by BG STAR HVACR LLC
These guys were fast to arrive, they even have a tracker to let you know how far away the truck is. The driver was professional, efficient, friendly and knowledgeable. He loaded our 03 Express Box van and delivered to the destination safely. Thank you for taking care of our vehicle and charging a fair rate! Awesome service at a fair price.
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June 2024 by Alawii 98
Great guys
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May 2024 by Calvin Cremeens
Do not spend your money with this company! Terrible Customer Service I Highly Recommend using a Different Service for your towing and U hauls Rentals. We rented a Uhaul for 1 day actually only for 11hours and they charged us for 2 full days. This company is very dishonest. And will try and make any extra money they can. Take your money to a place that respects its customers and values the community through honesty and respect. Not this place!
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May 2024 by Kelli Larson
Fast reliable and all around good people!
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May 2024 by jared natali
Nobody likes to have to get a vehicle towed. Your day already starts out on a low point. This company was one of the most difficult I have ever dealt with. From beginning to end the day went from bad to worse. I don’t think people realize the way you treat others is a direct reflection of who and what your business stands for. It’s almost like it’s a thing of the past to be honest and courteous. I usually am able to find something good to say I don’t like to just say negative things. I am not a negative person. The only positive is knowing that I don’t ever have to use them and maybe I can help someone avoid a huge mistake in choosing to use this company in the future.
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April 2024 by Stormie Arteta
I recently had the pleasure of working with Pendleton's Towing and I must say, I was thoroughly impressed. Not only were they reliable and fast, but they went above and beyond to ensure that I was taken care of.
First and foremost, their response time was incredibly quick. I was stuck on the side of the road after an accident and within 20 minutes of calling Pendleton's Towing, they were there to assist me. They were friendly and professional, making me feel at ease during a stressful situation.
But what really stood out to me was their attention to detail and making sure I was taken care of. Not only did they tow my car to the nearest repair shop, but they also helped me find a reputable body shop. This level of customer service is rare and greatly appreciated.
Furthermore, I was impressed with the quality of their towing equipment. Their trucks were well-maintained and equipped to handle my vehicle without any issues. This gave me peace of mind knowing that my car was in good hands.
Overall, I highly recommend Pendleton's Towing to anyone in need of reliable and fast towing services. Their exceptional customer service and attention to detail sets them apart from other towing companies. Thank you, Pendleton's Towing, for making a stressful situation a little easier to handle.
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April 2024 by Gordon Fox
Always had a great experience with Pendletons, tows in a timely manner and great customer service
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April 2024 by Brittany Peterson
Dealing with towing and impound on a car is never easy and often unpleasant for both sides. And when more people and complications are involved emotions can run high. Without getting into details, my family and I were facing losing some small but irreplaceable heirlooms because of bad circumstances. They didn’t have value to the owner or any kind of monetary value by themselves. But for my family - they were priceless. At one point we were worried they’d be gone. It might not seem like much but two people at this company went out of their way to help us retrieve these items. Stormy and James worked with us to save these things. And Stormy helped us navigate the process and advocated for us with management. Again, their job isn’t easy but it’s amazing to find compassion and kindness in tough situations, especially when an impound is involved. Thank you so much for simple kindness in a complicated and, too often, angry world!
One last point to note: if a vehicle is impounded you don’t really get to choose what company gets hired to do the job. So automatically there’s a point of contention: Towers have a job to do and often a person dealing with an impound has just had a VERY bad day. Sparks fly, emotions are high, like I mentioned. When an owner had no choice it’s easy to throw that anger at a worker. And it’s way easier to return the same energy the car-owner is showing. And not feel very inclined to help the car owner in any way.
I can personally say that, beyond our first call for info, the above example is NOT how our journey went. Thanks again Stormy and James for just being the "good guys" when we needed it. My family will always be grateful!
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April 2024 by Hayden Hardy
They were great they got there on time and no problems.
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April 2024 by Jordan Rapae
My Bobcat skidsteer broke down and the truck driver knocked it out of the park. Literally towed it off our job like nothing and completely saved the day. Great company and the had a very fair price.
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April 2024 by Kaden Smith
I was nothing but nice to these fellas, but the only guy there takes 45 minutes to rent a single truck out. I rent uhauls for work, and when the line is long, I generally wait 30 minutes at most. Be careful they will accuse you of damages on their uhauls that you had nothing to do with so take pictures of everything when you go
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March 2024 by Richard Bates
I called and got a good price.They were very quick and very friendly people to work with. I would 100% recommend Pendleton's for any of your towing or recovery services you may need.I won't use anybody else but this company.
