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November 2024 by Stephanie Roach
Yesterday I had a battery emergency and needed to get it replaced fast. I dropped by this Les Schwab an hour before closing to see if there was anything they could do. They not only said they would help me without an appointment, but they went way above and beyond by driving to a different Les Schwab to get the battery I needed, and had it completely installed and sent me on my way in 45 minutes. They were so kind and professional and made a stressful situation so much easier. Thank you Ramon, Mike, Adam, and Uly! We're customers for life!
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November 2024 by Jennifer Jones
We had an oil change, tire rotation & break/rotor replacement. Ramon helped us, he did a thorough explanation of why the rotors needed replacement & explained all the charges in detail. My car was finished fairly quickly for a Saturday. Good customer service.
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November 2024 by Faye Pilcher, LCSW
I am so grateful for everything Ramon did today to help me my tire issue. He was professional and so kind and helpful. Because of his customer service and patience with me I would never buy tires from any other store. Thank you Ramon.
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November 2024 by Andy Boucher4.
I have gone the Les Schwab (in Taylorsville) for many years. They do a quality job although prices can sometimes be painful.
I have visited the Les Schwab on 7800S and ~5700w three times and not had good experiences.
"No" should never be the answer without why qualifiers. I am busy and prefer not to waste time on fruitless travel.
I went to Taylorville and they happily took care of my snow tire swap today.
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November 2024 by Parker Jackson
Dropped off a trailer for a new tire, staff said it would be a rough 2 hour wait, so we left the trailer with them. This was at 11:30am. At 6:10pm they called me too say the trailer is ready, and I need to get it tonight. At 6:10 at night after they close, they finally called me. I asked if they could put it in a bay for the night, and they said no one is left at the shop that could do it... but they will leave it in a well lit place in their parking lot.. as if that would prevent theft.. les schwab customer service has plummeted since new ownership and it seems 18 years of loyalty means nothing to them. I spend roughly $3,000-$7,000 monthly on tires and brakes and oil changes.. I'm ready to drop my fleet account and go somewhere better.
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November 2024 by Kenzie Garrett
I had a unique issue that I wasn't sure they would be able to help me with but mike took such great care of me, got it handled very quick and everyone was so nice!
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November 2024 by Levi Alister
I came in to have my tire checked, they didnt have to take off my lug studs, my cap. They broke down my entire back wheel just to check the tire. I will never come back to this location, when I asked what was taking so long they said it was part of the fixing. I just asked for my tire to be checked. Nothing else. Now I’m waiting still. This is ridiculous.
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October 2024 by Sergey Shabanov
I bought my tires here and have been going here for years. Have always had a good experience, except for today. Not sure why, and I didnt ask, but nevertheless they refused my business and said they can't change my oil and rotate my tires. Hope they improve...
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October 2024 by Parley Gage Reed Marsh
This location goated.
Came in expecting to just order my tires but they got the tires I wanted with same day install an hour before they close.
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October 2024 by Sneeze42
We love going to this Les Schwab! The staff is always very kind, attentive, and extremely helpful. We go here whenever we have any car issues. They’re great! ?
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October 2024 by Carlos Bonilla
it's in good taste
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October 2024 by Jason Richards
Mike was the biggest help on 10/04/24 he stayed late to fix a trailer tire for me and made my weekend work out for that I will only go here for my vehicles . big thanks to him and his family for there time what a great dude at the West Jordan store !!
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October 2024 by Randy Jackson
Had a flat tire on a new set that came on the car when I purchased the car. They fixed the flat for free because I have been doing business with them for years. Great customer relations.
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October 2024 by The Nord
Les Schwab is also top notch in customer service and price and this nice new location is no different. Just good values and hard working, caring people.
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October 2024 by Eric martinez
Came in 40 minutes before closing with a nail in my tire I didn’t find out about til after work. They happily helped without a 2nd thought and squeezed me in with the other cars they were working on. Even went 5 minutes after closing which I felt terrible for but they helped without issue. Thank you all.
