-
November 2023 by ethan phippen
All this place cares about is $$$$$. Went in for an oil change and it was $360 for a 4 cylinder discovery sport. This oil must be made out of gold. My Diesel Jeep that takes far more oil is only $200. They also mentioned I needed a $1,100 brake job and that I need a “carbon cleaning” which was close to $800. Talked to a much more honest Range Rover shop and the Guy I talked with which has been working on Ranger Rover’s for over 16 years said a 2018 doesn’t need a carbon cleaning and that it’s a money grab these shops like to advertise. All in all with nice Brembo brakes/pads I’m $360 in which are better any way then spending stupid money on “oem” brakes and rotors. and an additive to clean the gunk for a few bucks from Autozone saved me $1,500 from these people that seem to have “integrity”. If you don’t want to wonder why your savings was robbed and your account balance is stating $0 after coming here I wouldn’t recommend going to this shop at all.
-
October 2023 by McKay Davis
These guys are great. Super friendly and helpful. The techs are very thorough. I’ve taken my Fiat 124 and Alfa Romeo 4C here and have always been impressed with the quality of work, cleanliness of the shop, and how up-front they are with pricing. I will continue to bring my cars here as long as I’m in the area.
-
October 2023 by Kyle Barrick
This place was recommended to me by another shop and I had my Range Rover towed there for a flush of the Dynamic Response fluid and an oil change. They did an inspection that I never requested and came up with 12 other items that they recommended servicing. I had them do some of the items and paid over $3,200 for an oil change, transfer case fluid flush, drive belts, brake flush, power steering flush, dynamic response fluid flush, cabin air filter, hood struts, and wiper blades. The other items they recommended were thousands more. When I picked up the car, the stereo was not working properly. I immediately called and was told that it had nothing to do with any of the service that was just performed. They said it was strange timing. They looked at it and said they would need to do more diagnostic work. I asked if they would work on it for no additional charge since it worked fine when I brought the car in. They said it would be $280 for the "first pass" of diagnostics and then it could be more after that. I wish I would have taken my car anywhere else. I would never use this place again.Services: Air & cabin filter replacement
-
October 2023 by Will Barrick
Putting “integrity” in your name after the absolute circus we were put through is completely ridiculous. We brought it in for a simple oil change and drainage. Yet of course they came up with a million other things they wanted to do to the car and we agreed to several of them. After getting the vehicle back the dash screen no longer worked. We tried calling and asking for them to fix their mistake but they took zero accountability. This place is a complete ripoff, and these google reviews are completely inaccurate to our experience. I highly suggest taking your vehicle elsewhere.Services: Auto water leak repair
-
October 2023 by justin french
This place is truly impressive! I have never gotten this kind of carefull and meticulous service anywhere else. They are extremely knowledgeable, courteous, and responsive. They have not only kept my benz running top notch but have improved its condition and I couldn't be happier with the service. If you have an german vehicle you love, this is the place to take it.
-
August 2023 by J V
I rarely ever write reviews but this place is amazing! The staff is super friendly they always update you and are very thorough with your car to get it fixed! They 100% stand by the quality of their work! I would highly recommend this shop and will continue to keep going here!Service: A/C installation & repair
-
August 2023 by Danielle Palmer
I just called this place and they were incredibly rude and sharp with me for calling the wrong location. I asked about oil changes, he corrected me in my question in a condescending way. When we realized I called the wrong place, he renamed his business and said, “Integrity First,” as I said when I answered the phone. Then hung up. These guys may have integrity but definitely have humility or manners.
-
August 2023 by Glenn Plotner
I have a 2005 XJ Jaguar coupe it started making a real rattle noise kind of wobbly in the front end took it to a couple other shops one shop could figure out what it was second shot told me tons of other things than what I wanted to know but to try to fix it it would cost me 9 grand in labor they were a rip off I came across and integrity it first auto call them up somewhat told what the problem was we set up a date to bring it in they had it for about a day and told us what the problem was super happy they fixed our problem and didn't try to rip us off I love these guys they're honest and trustworthy I recommend them to anybody whatever European car you have they're the ones you should go to I'm so pleased I get to pick up my Jaguar tomorrow
-
August 2023 by chris gogo
I have called multiple times spoken to multiple people. Every time I am told that I will get a phone call back over the past year not once have I received a phone call back. Would not recommend this company at all. They can’t manage to make a phone call back now I have to take both of my cars down to Towbin Aston Martin Vegas.
-
July 2023 by Ryan Stewart
We’ve taken our 2016 Porsche Cayenne S here for all our servicing over the past few years. Great communication and customer service. The same repairs at the Porsche dealership was more than double the cost and had weeks delay to get our car in for service. Integrity First Auto took us right in without delay and got the service done in two days!!
-
July 2023 by Braeden Ashby
They were really amazing a couple of years ago but then the quality dropped substantially. They started over charging for simple diagnosis and every car I would bring over to have them look at (a sedan, a crossover, and an SUV), the response was always "You need a whole new motor". Felt like they were really trying to upsell instead of trying to solve the small problem. I really wanted to give them the benefit of the doubt. But to no avail. After a couple of interactions, I decided to take my business elsewhere for better pricing and higher quality service. I wouldn't recommend them to any of my friends or family.
-
April 2023 by Dan Kitched
Beware. Don't let good reviews fool you. This shop is under new management. They gave me a quote for $6235 I had it fixed for $589 they have very little business and they tried making there money on me this is new management. I don't recommend.Services: Electrical
-
March 2023 by Dan K.
This place is Under New Management the worst experience I've ever had at a business they quoted me 10 times what it cost me to actually have the car fixed I was told to f off I would not recommend this place to my worst enemy good luck
-
February 2023 by Austin Larson
The team at Integrity is awesome to work with. Honest people, and they actually do what they say they will do. Don’t go to a dealership again you silly sally - go here.Service: General repairs & maintenance
-
September 2022 by Ben Cassani
Cheaper than land rover dealership, good communication and texting updates, easy to work with, they know Land Rovers. I'm pleased with their service.
