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November 2023 by L Dacumos
These guys took great care of me and the truck I just purchased. They even offer warranty on their vehicles. Highly recommend. They also offered the highest trade value for my wrx Sti
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November 2023 by Donna Fox
Got a good deal on a Mazda. After realizing the a/c and radio wasn't working, the owner; Shawn, had it fixed right away. Very pleasant experience. ?
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October 2023 by Jennifer Schultz
Final update: took it into les Schwab found out it had 2 bent Rims. Which I was fine with. Everything else is still amazing with this car. But even on a better note Kamran called us to see how we liked the vehicle. When we told him the little issue he was willing to replace the Rims that had been bent and he also ordered me a spare tire and jack. Although I very much appreciated the fact I have never seen a business go out of their way like that. And I was perfectly fine needing to buy new things for the car. This company is by far amazing and probably the only place I'll ever go for my vehicles from now on. Thank you so much kamranUpdate: later that day my passenger back wheel/tire started to wobble so my car has had to sit until I can get it into a tire shop and see what's going on . Either way still love my car and can't expect a used car to always be perfect.So I personally rarely leave reviews. But after weeks of tirelessly looking for the exact vehicle I wanted. I finally found it. It was an hour away but I was priced way below average from others I was looking at. So I was willing to start the paperwork on it before seeing it . And I am very pleased with the fact that I did. Because when I seen the car in person the pictures did no justice. The car had everything and more then I hoped for. And this company is amazing. They knew my husband had work so they made everything so quick once the bank approved our loan it was so fast. We will definitely be recommending them and coming back. I know I've only had my car one day. But I'm in love with it. Thank you Image Autos.
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October 2023 by Tom Davis
Came, I looked at a few cars I saw on the internet. Was ready to talk money, and of the four salesmen there, none could discuss pricing. They couldn't even tell me what the Doc fees were there. They told me I had to wait for the finance manager who was in a meeting. I waited nearly an hour and finally gave up. I left my info and said if anyone here wants to sell a car today, give me a call. I'm not sure what they were playing at, but my time is far too valuable.
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October 2023 by Thomas Schultz
My wife and I purchased a 2019 Dodge Charger RT from Image Auto. The staff was amazing! Kamran and team were open and up front with any info they have on the vehicle, they are personable and professional. Kamran had all financial dealings ready before we arrived and explained everything in detail. A Couple of days after we noticed a couple of issues, I accepted that it is expected with a used vehicle and was willing to live with it. Kamran called 5 days later to check on us and the vehicle, I mentioned the issues and hejumped at the chance to get these fixed! I have never been more impressed with that level of service and care for a customer!
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September 2023 by Paul Danielson
This is an amazing place to get a great car at exceptional value. Kamran and Hamed are honest professionals who want you to have a positive buying experience getting the car you want and feeling good about it. I highly recommend them they are worth the drive
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September 2023 by DOMENIC ARMANI
Very fast and Professional process. Their prices are firm but very fair , I had my mechanic inspect the car and he said it is the cleanest branded title car he has inspected so far!! these guys go the extra miles to make sure the car is fixed the right way. Love my new car.
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September 2023 by carsten lindsay
Very good experience purchasing the car. They had everything ready to go for me when i got to the dealership and were willing to help. Overall the purchase process was very smooth and easy to handle. 10/10 would recommend to find a cheap quality car
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August 2023 by brad martin
If they have the type of car you like, their prices are very hard to beat. I hate having to buy car warranties. But it was significantly cheaper to buy one here than to get one "for free" at another dealer. Most of the cars are extremely clean, great body work. Some have minor blemishes, but they're good at reflecting the actual condition of the car in the price. They advertise their only, lowest price. It's a "no haggle" dealership. I've purchased more than one car here. Wasn't able to negotiate price down. But still believe I got really good deals.
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August 2023 by Samantha Cypert
UPDATE: Changing my review to one star because their response says it all. The facts are this: list price was $14,995. Total is over $20,000. You can use whatever lingo you want, but that's over $5,000 more than the listed price. Not to mention, "going over the numbers several times" consisted of me having a video chat in an office at the dealership (while I was in person) with Kamran, who gave me numbers as I scribbled them down on a piece of paper because he didn't want to give me numbers unless I was signing a contract. The "numbers" are also nonsensical. Almost $1,000 in "dealership fees"? Don't ask what the dealership fees are, though, because they "bundle" their dealership fees into one lump sum. Who knows what that money is for?Do you really want to do business with a place with this attitude? There's a million other dealerships to choose from and plenty that won't treat customers like this. Save your time & money and go anywhere else!!Really wanted to like this place and purchase from them because the price *seemed* right. Before wasting your time, ask them what the total out the door price will be. For a car listed at $14,995 the taxes and assorted fees were over $5,000 making the car over $20,000. Just a heads up before you shop here.
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August 2023 by Crista Mendez
Ahmed was so helpful in picking out the right car and Shawn gave me a beyond amazing deal! Image Auto Sales is a great choice for your next used car. As expected with dealers there were fees but they are honestly very reasonable and the cars are kept in nice and reliable condition!
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August 2023 by jj bean
We have bought three cars here..an Acura, a BMW, and a Kia, and so far I believe they are good cars with only minor issues. You are buying branded title cars, which means you will get quite a discount. However, there are drawbacks. There is no warranty.. If you try to sell or trade in, the value goes down substantially. And you should feel good about your car, cuz you don't really have a reassurance. But our cars have been good, and we tend to run them into the ground rather than sell them anyway. I will also say, the fees have gone up some, and the loan process has become more difficult over the past year or so, which made me frustrated. But all in all, they are generally good cars that have been wrecked or stolen, and the price makes it worth it.
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July 2023 by Jacob Farley
Best place to buy a car. Did not experience a pushy salesman. Very relaxed environment and very friendly sales.
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June 2023 by Sabino -Sal- Chavez
Kamran, YOU ARE THE BEST! You took good care of us throughout the online car buying process!Readers— My wife and I bought a car from “Image Auto Sales” from the comfort of our living room! Please keep in mind, we live in Port Orchard, Washington, and “Image Auto Sales” is located in West Jordan, Utah (which is approximately 880 miles apart). After through research, we felt comfortable enough to purchase the car unseen. That said, “Image Auto Sales” requires rigorous inspections and criteria that meet their standards before selling a vehicle!The overall selling and buying transition was simple- from extended warranty offers, signing, and transferring the vehicle to us was smooth sailing. All transactions were done via phone, email, and digital signatures, which meant a stress free experience. And the price is such a steal. The car we purchased is a 2020 Subaru Impreza - approximately 16000 miles on the vehicle. It was by far less expensive than anything we found iin our state (almost $10,000 cheaper and much less mileage - including shipping). Although, our car came with a “Branded Title,” I can assure you that the car looks and runs like new! With all of their many inspections and warranties— we felt safe that this was not a “Lemon.” By now, we’ve had the car for about a month and it drives like a champ!I highly recommend you visit “Image Auto Sales” and ask for Kamran” if you are in need of a good car!
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June 2023 by Josh
It was great! We bought a used Subaru Crosstrek, and the customer service was great. They were very upfront about everything and made sure we knew it was a salvaged title. The 3 year warranty was a lot less expensive than we expected, and it’s even an official warranty honored by Subaru. It came with a year of free maintenance at any Subaru dealership. Overall a great experience, and everyone was very friendly and helpful
