Burlington is a popular store known for offering a wide variety of brand-name products at great prices. Customers appreciate finding deals on clothing for the whole family, including coats, shoes, and accessories, as well as home goods like rugs, knick-knacks, and houseware items. The store often features markdowns each week, making it a good place to find interesting finds and head-to-toe style items such as handbags, beauty products, and jewelry. Many reviews highlight the large selection of brands like Nike, Adidas, Michael Kors, and Polo, often at a fraction of the retail price. Shoppers enjoy browsing for back-to-campus deals and seasonal clearance events, which provide significant savings. However, some experiences mention long lines at checkout, with waits sometimes lasting around 15 minutes, and a need for more cashiers to handle busy times. Customer service is generally friendly, but a few reviews note issues with returns policies and staff attitudes, leading to dissatisfaction for some shoppers. Despite occasional frustrations, many customers continue to shop at Burlington for the deals and variety they offer, making it a go-to destination for affordable fashion, accessories, and home goods.