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September 2023 by Andreina Perez
This Bank is the worst I have ever been a customer. Their services is awfull.
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August 2023 by Leonel Zambrano
Worst branch I’ve ever been to, they said that is one of the busiest branch and they only had one employee, they also sent me to a different branch that they said is always slow, but I was the only person waiting LOL. What a joke.
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February 2023 by shinu pappachan
Lousy service. Don't feel like they are ready to help customers.
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October 2022 by leon colina soto
bank of america located in jordan landing lousy service by christian a bad tempered agent, just say no to everything, and refuse customers, not open to serve them. I only said I have 3 credit cards with this bank.
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September 2022 by Dj McCoyHeard
I was charged for legal order bank fee $125. Was never notified or even explain. I asked if they can wave this random bank fee due to my 11 years with this bank. I was told no. I will be closing all accounts. I did lots of research seems this very common w this boa.. Don't trust your money these banks. Double check your accounts.
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August 2022 by Jesus Balderrama
Thank you Ty for making a simple transaction, the way it should be, simple.I am not a customer but had a couple of checks that my financial institution, because I was a few dollars short from the amount, would not cash. Ty at Bank of America was kind and very helpful.My experience here was enough that tomorrow I will be switching banks.
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March 2022 by John M.
Never open an account with B of A. You will never be able to get any help with any accounts. Someone fraudulently opened an account in my name two months ago. I have called at least ten times to get everything closed. No luck so far. Just got a statement today. Why? Thank God for AFCU.
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February 2022 by Jason N.
Horrible bank to work with when you have a problem. No one at this location can help you and they direct you to the 800 who can't help you either.
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January 2022 by David Heard
I was charged for legal order bank fee $125. Was never notified or even explain. I asked if they can wave this random bank fee due to my 11 years with this bank. I was told no. I will be closing all accounts. I did lots of research seems this very common w this boa.. Don't trust your money these banks. Double check your accounts.
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December 2021 by Joaritgarcia chinito
Nothing but a great things to say about Stacy and Mike the branch manager. I have not have a great experience at some other branches but these two make my experience morrable and pleasant. They went out of there way to help me with my account. I do appreciate and thank them for there time.
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October 2021 by Kaysie Thatcher
I would give no starts if possible. They wouldn't even cash their own checks.
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August 2021 by Bridgette Lopez
Mike Brown! Very helpful and so patient. Highly recommend coming and seeing him. He helped my sister and I and explained everything thoroughly. Thank you Mike!
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July 2021 by Travis G
Did drive to through ATM. Fast and easy. No problems.
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June 2021 by Abisai Gonzalez
Astonishing and phenomenal customer experience we received from beginning to end on our opening of our new account. Mike the manager was extremely kind and helpful. Rose was also really nice and eager to assist. Made it very seamless yet helpful.
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March 2021 by Nathan Carter
Went in to add another person to my credit card account. They told me they couldn't do that but could open a new credit card for that person. Got up and walked out. Call customers service and added the person to the account over the phone. These bankers aren't trying to assist you they are trying to sell accounts and make quotas. Embarrassing how poor the service was.
