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July 2024 by Narwin Romero
Excellent
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June 2024 by Alex Morrill
Only advise is avoid the store manager. She is grumpy and acted like I was a burden for even talking to her. The other employees seemed happy and great, but I would rather drive to a different location than to interact with her again.
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June 2024 by Jason rayfield
Barbra is the absolute most helpful parts and service tech I've ever ever had s chance to work with! An Jeff at this location goes the extra mike also. Fully recommend these folks for parts maintenance equipment.
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June 2024 by Landry McKinnon
Drive elsewhere for your parts or service. Even after calling ahead for a part that was set aside, the associates bickered and argued on their roles and we spent thirty more minutes waiting for them to figure things out while the part was ready the whole time, ultimately we received the unboxed part and when we asked if the debit device had tap the manager replied with “what do you think?”. How dare you respond in this way when we did nothing to merit such guile ,other than arrive and apparently interrupt the discussion and ongoing internal associate conflict management at its worst. Shame on the manager treating associates this way in front of customers, taking it out on the customer and for not striving to create customer focused problem solving. Never call a customer stupid, as we arrived to buy this at the only available store upon hearing the female manager tell a customer his choice was stupid as he walked out, we would have walked out as well if we didn’t need this starter this evening! Take measure and pull yourselves together!
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April 2024 by Hannah Hill
Amazingly helpful. The supervisor Barbara was able to solve all our problems.
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February 2024 by Mitch T.
Never had a problem here. Happy to have an auto zone nearby. I really like the tool rentals.
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February 2024 by Raul Nava
Terrible costumer service.
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February 2024 by Anderson Rojas
Excellent attention
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January 2024 by Josh Walton
Very unprofessional customer service from this location. Very over the top, this is the way it's gonna be kinda attitude from staff. Pushy to say the least. Will not be returning.
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January 2024 by Brian “Bri-Bri” Knowlton
Good customer service
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January 2024 by Hope Faith
I came in at 8:45 pm just before closing to buy a car battery. Jeff, let me know what tools I would need to swap out the battery, which was very helpful. Unfortunately, I didn't have the tools and let him know I was stranded at the gas pump up the street with a dead car, and a stranger had given me a ride to even purchase the battery, and I was going to have to so the best I could. Just after 9 p.m., with multiple people all trying to help and only having screw drivers, Jeff pulled up asking if we needed help and had brought his tools to get the job done.It's rare these days to find people that go above and beyond, let alone representing a company. Jeff really saved my evening and put a smile on my face! I definitely will be going back to this Autozone for any of my auto parts needs!Thank you, Jeff!
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January 2024 by Justis Walton
Very unprofessional customer service from this location. Very over the top, this is the way it's gonna be kinda attitude from staff. Pushy to say the least. Will not be returning.
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November 2023 by Ghayl Adams
I had come in a couple of months ago when my “check engine” light came on. They diagnosed my van, my spark plugs needed to be replaced and the other components that go with it etc. I was given “alright” customer service, I purchased what I needed and left. I have since had a tuneup done, some front end work ( at a different location than the tuneup), I had told BOTH PLACES I needed to have my “check engine” light turned off and neither place did it for me!!! I stopped by Auto Zone, explained the situation to Peter K. At first he told me what I needed to do to rectify the issue, but after talking with him and hearing the nightmare I’ve been through he was so very helpful and had the tool needed to fix the problem. Peter went out of his way to help me, his actions are what CUSTOMER SERVICE is all about. I’ve been in retail and other Customer Service related positions for over 40 years. Unfortunately I have found that for the most part it seems that NOBODY KNOWS WHAT CUSTOMER SERVICE IS ANYMORE!!! Thank you Peter K for going the extra step and helping this grateful “old lady”. Peter is an absolute asset to Auto Zone and will be the reason I return for any additional auto needs.
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November 2023 by Terry
Went in for a new battery. They wouldn't install. Went elsewhere.
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October 2023 by Pablo Larronda
Good service
