-
October 2024 by Andrew Bradford
I always have a positive experience here when I have to resolve an issue--thanks, Noah!
-
July 2024 by Paola Alvarez
Excellent attention
-
May 2024 by Tawny Swenson
I"m 3 days late on my visa payment...still within my 10 day grace period. I actually still have 7 days in that grace period left. Been a member for 30 yrs & the teller says in front of all the customers, "I see you're late on your visa payment, would you like to make that now?" What nerve! This has happened a couple of times before. This seems to be a standard practice they teach their tellers. I've had enough of the snail mail, lack of flexibility, & wait times on the phone. Time to transfer all my stuff to MACU! SO much easier & user friendly!
-
November 2023 by john siegel
The app works great. The customer service is good. However, the lack of communication when it comes to premium checking plans really needs work.
-
October 2023 by Christie Gibson
This is the 2nd Saturday in a row that the branch inside smiths on 90th and redwood road has closed early. Today there was 2 tellers still with customers and the lady closes the curtain and won’t let me deposit my rent. Thanks by Monday I will have an eviction. By closing 5 minutes early my life is ruined.
-
October 2023 by Mustafa Aladhami
They just get me hard time ounni or quuni this guy hold me for 30 minutes waiting for nothing he didn’t do his jop the worst customer service
-
August 2023 by Tomas Rojas
This is my go-to America first. Everyone is super helpful and nice. Barry and Alex are always great too.
-
July 2023 by heather dansie
I love America First so idk what all of the negative reviews are about but they have been good to me from day one and I am very happy to be banking with them.
-
July 2023 by Mrs RW
Everyone who has helped is so friendly and helpful. They remember your name and things you’ve talked to them about before. I love this branch!
-
April 2023 by Nate Hanson
Had to make a cash deposit and get a notary signature. They were super fast and helpful. Thank you Parker!
-
October 2022 by Janet Behm
It is gratifying to be recognized (even with a Covid mask) and greeted enthusiastically.
The managers are responsive to our business needs.
The tellers are accurate and through.
I rarely have to wait, because they have several tellers helping customers.
-
February 2022 by Lynn Behm
It is gratifying to be recognized (even with a Covid mask) and greeted enthusiastically.The managers are responsive to our business needs.The tellers are accurate and through.I rarely have to wait, because they have several tellers helping customers.
-
April 2021 by Mike Adams-Martinez
Thank you again Gabriella for always taken such great care of my husband and I. From our wedding loan a few years ago to our loan on our classic car. I wish I could give you 10 plus stars ⭐️ on here!!! Thank you for going above and beyond. Mike and Del
-
October 2020 by Joshua Jacobs
Dropped $40 cash in this branch, when I realized and went back for it, I told one of the tellers what happened, the teller said he would see if anyone had turned it in, and began to type on his keyboard ridiculously fast for 2 minutes strait, then said I was SOL. I just won't look into this. But im not going back either. Thanks.....
-
July 2020 by Bryan Simpson
Hate that all the locations are closed and that I have to go inside Smiths. Why does a phone call take so long when all the branches are closed? Employees could answer phone since they arent working at the banks. Guess its time for a new bank. Thankfully, plenty of competition. Open the damn doors! Every bank in a grocery store should leave!
