Auto Repair in West Haven, UT

“William’s customer service exceeded expectation towing my vehicle! Fast response, reassurance of a safe handling, easy communication, good vibes all around. He really loves what he does, its not just a job, its a passion, and helping people brings a smile to both myself as a customer and him as well. Its nice to meet people especially through tough times who not only help providing customer service but for the love of helping people. Thank you William! Bless up to you and yours and stay safe!”

“Highly recommend taking your vehicle here, I’ve had a steering issue for a while and have had multiple people take a look at it, Derek was able to get me scheduled quickly, preformed a diagnostic, gave me pricing upfront which was more than fair and had my truck fixed a day later! If you’re looking for a honest mechanic, Derek is your guy!”

“I can’t decide if it’s more important to have a doctor you trust or a competent auto mechanic. You can certainly make a valid argument for both. Because auto repair, along with everything else has become insanely more expensive since 2000, having an auto mechanic who charges a fair amount and more importantly doesn’t actually peal your skin off with a dull knife has become a paramount issue. I recently had Rick’s Cool Auto repair two different ac symptoms on a F150 and a F350. In one case it turned out to be a $6 Schader valve and in the other case an equally inexpensive part to fix a slow leak. Both bills together wouldn’t cover a meal for four at Tona Sushi Bar in Ogden. In both cases I fully expected the bills would necessitate selling my first born. It would have been so easy for a crooked facility to get out their dull knife and gleefully go to work. I am certain that there are people who would complain if they were being hung by a new rope. And the world is full of honest mistakes. It’s the dishonest non mistakes perpetrated by so many in this society that should result in them spending an eternity confined to Lagoon without an all day pass and a daily food budget of only $100. My personal definition of what hell would be like. Hopefully you give Rick’s Cool Auto an opportunity to help you out. If by chance you have a bad result and you went there because of my recommendation let me know and I will help make you whole again. Ross J Kelson”

“Quincie (Service Advisor) has amazing customer service. Her communication is second to none. She keeps me informed on cost and completion time. If there is a delay she calls right away. Quotes have ways been spot on with invoice with no surprises.

Junior (Service Manager) has the shop running like a well oiled machine. The techs do an amazing job with outstanding quality control. I trust that when they say something needs replaced it actually does. Very honest and fair shop. I own a Peterbuilt and I take my truck here.”

“Took my 2016 Lexus RX 350 in to get the passenger side windshield wiper fixed. It had just stopped working. Fortunately, it just needed a little tweaking. These folks are honest and do a great job for a fair price.”

“Great experience seeing how he is my new mechanic after this. I just moved recently from Ohio so finding a new mechanic much like playing the lottery or running the streets with a lightning rod dressed in aluminum foil, but it was great.”

“Amazing help highly recommend if you want actual customer service!
It is so nice to find a business that understands they are in the people business, that offers service and tires!
I will definitely be back.”

“I have a 2003 Chevy Silverado Duramax Diesel 2500 HD. I take my truck to these guys when I have major issues like replacing fuel injectors which by the way they did a fantastic job. This time it's a Master cylinder and nicely done. All I can say is every time I leave with my repaired truck I feel real happy and very relieved. They are straight up honest, kind and hands down the most knowledgeable mechanics I have ever encountered. Thank you Junk automotive!!!!!!”

“Recently, Elite Customs installed a 4” lift kit and new wheels on my 2023 Chevy Colorado. Blaine was incredibly helpful throughout the process, providing some guidance and tips on wheel selection. He kept me informed through the entire process, even squeezing me in to address some of my scheduling challenges.I would highly recommend Blaine and Elite Customs! Great work!”

“We've had issues with the A/C in our Subaru since we purchased it. Initially, we took the vehicle to a shop, just to be turned away and told that the A/C was functioning normally. At the time, the A/C wasn't horrible, we simply noticed that it was struggling more than it should have. A year or two later, we took it to the dealership to address the A/C issues. $1,200 later, and the issue was still not resolved. This year, the A/C simply wasn't working at all. We took it to Duotech hoping that the friendly team would be able to figure it out. Immediately, they started the diagnostics process and began rooting out the problem. The team was able to fix it and get our A/C working correctly for the first time since we bought the vehicle. Thank you Duotech! This is my go-to shop from now on.”