Kohl's is a retail store that offers a wide range of products to suit various needs and budgets. Customers appreciate the store's frequent sales, Kohl's Cash, and hassle-free returns, which make shopping convenient and economical. The store features popular brands in fashion, footwear, beauty products by Sephora, and home decor. Many customers enjoy saving money through discounts and Kohl's Cash, often finding great deals on clothing, gifts, and other items. The store's staff, particularly at locations like St. George, are praised for their friendly and helpful customer service, going above and beyond to assist with issues and returns. Kohl's also emphasizes community involvement through Kohl's Cares, donating time, talent, and money to make communities better places to live and work. The shopping experience is often described as enjoyable, with associates creating a welcoming environment where customers feel comfortable. While some customers note that discounts can be limited on certain brands like Carter's and that product layouts could be improved, overall, Kohl's aims to provide a safe, easy, and inclusive shopping environment both in-store and online via their website and mobile app.
