O'Reilly Auto Parts store #5886 in Vineyard, Utah, located at 179 North Geneva Road, is known for its helpful staff and wide range of automotive products. Customers appreciate the staff's willingness to go above and beyond, with instances of assistance that include installing windshield wipers and headlights, and quickly replacing car batteries. The team is described as friendly, patient, and respectful, with some employees standing out for their exceptional customer service. For example, one staff member was praised for checking an engine light problem patiently and helping through multiple questions. Another employee was recognized for staying late to help with a car battery, demonstrating genuine care and human decency. The store offers various free services like battery testing, fluid recycling, and check engine light testing, along with the option to resurface brake rotors and drums. Customers find the staff efficient and quick, often leaving with their vehicle repairs completed in under 15 minutes. While most experiences are positive, a few noted issues such as a grease gun that did not work well, leading to a three-star rating for that particular experience. Overall, the store is valued for its good customer service, helpful staff, and quick turnaround, making it a reliable choice for vehicle parts and repair assistance in the area.
Curtis and Marco delivered exceptional service! They were very kind, patient and genuinely helpful. You can tell that they genuinely want to help their customers however they can and are willing to go the extra mile. I would recommend this store to anyone, whether well versed in auto parts or not!
October 2025
Curtis and Marco were so helpful in checking out what was wrong with my car and changing out the battery. I know little about cars and they were willing to explain what they were checking and what was wrong with my car.
September 2025
Went to get a new battery mine had just died. Showed up at 9:30 right before close they helped me buy a new battery and even installed it for me! Great service good guys working at this location.
