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September 2024 by Joy Steiger
Honest answers.
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August 2024 by Jacob Terry
I gave this place a chance but was completely let down a simple task of mounting and balancing 4 tires took 3 hours. When I finally got them back home two of them had leaks on the bead I took them back just to wait another two and a half hours for them to put bead sealant in. Do not waste your time here go anywhere else in town! I will never bring anything here again.
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July 2024 by Marci Tate
These guys treated my little 89 year old mom and I with such kindness and generosity when our car broke down on a weekend road trip. I felt like we had been taken in by guardian angels. And Greg, who towed us, was the most generous lifesaver, and I’d like to send all of them a virtual hug. Thanks guys. We were up a creek without a paddle and you were lifesavers.
—Marci Hardy, Saly Lake City
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May 2024 by Kay Thacker
They always take good care of my car. They exceed my expectations, always ready when they say. Prices are reasonable.
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March 2024 by Daniel Hamilton
Excellent service
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January 2024 by Roty on the Road
Sunday morning, 1am, blown tire on my front drive axle. Not an ideal situation lol. Tyler had me lined out immediately. No charge for waking him for the phone quote. The after hours rate was competitive. He gave me options and executed the repair quickly and professionally later that morning and would have done right then and there, but luckily i had finished my shift when it happened. By noon, on the same day, I was ready to make money again for night shift like it never happened. You got my business for sure! Highly recommend!
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January 2024 by Kaycie Jones
It is absolutely ridiculous to make someone wait more than 2 hours for an oil change with zero communication. Two other people came in after my husband, waited, and both left. After which he had to wait another hour. If it's going to take that long they should let people know. He could have had me pick him up so at least he's not stuck there half of the afternoon. I've worked customer service for 15 years, ive seen it all. It blows my mind that they never even considered checking on him, or letting him know how much longer it would be.At no point did they even acknowledge he was there. To spite the fact they clearly saw him waiting. I get being busy, I really do. But to not even communicate with a customer who's sitting right in front of you, for TWO HOURS? Seriously?This place used to be great, but the treatment of customers has taken a noise dive the last year or so. And my husband is too nice to say anything, so I'm doing it.Get it together. Hire someone who has a single ounce of customer service skills. Cause the complete lack of it will destroy an otherwise good reputation and business. And this latest incident has me looking at other options for all our vehicle maintenance. Being that a single oil change took 2 and a half hours, and my husband didn't get so much as an apology for it.
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November 2023 by Lois Langehaug
Thank you for your help today!
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September 2023 by Richard Starnater
Best place to buy tires in vernal and a graet full service auto repair shop
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July 2023 by Julie Anderson
Tire Pros is amazing! We were on vacation and broke down in Vernal. They were swamped with repairs but still fit us in and did a wonderful job. We are so grateful to them for their help and professionalism. They are honest, professional and knowledgeable. Thank you so much, you saved our vacation!
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July 2023 by Mike
Very helpful, we needed to air up the truck rear tires because we had a heavy load. They were closed, but he told us where to go in town that had a real air line that would get us up to 75 psi.
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February 2023 by Lorraine Trujillo
Treated right, and the price wasn't to bad, and they do a good job
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January 2023 by Curtis M
I worked on a construction project near Vernal recently. These folks took care of my Ford on a regular basis (god bless Fords..). They were always helpful and friendly, and despite driving a Ford, it was sufficiently maintained by the staff at Tire Pros to avoid a roadside mechanical failure. That's a miracle! On several occasions, my radio reverted to the local National Public Radio Station after it was serviced. I mentioned it, and asked if they had some hardcore NPR fans on staff. From that point on, they turned the tables on me and accused me of being an avid NPR listener. It was always fun going in there. I drive a Ford, so it was almost a weekly event.
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January 2023 by Brett Mortensen
Fast professional service. Had a new tire mounted and balanced in less than 30 minutes.
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January 2023 by Nancy Tabet
VERY PROFESSIONAL MY ORDER ARRIVED QUICKLY THEY DID AN EXCELLENT JOB I HIGHLY RECOMMEND THEM
