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September 2024 by Anthony W.
Very helpful
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August 2024 by Gary
Been going there for 20+ years. Always treated me fairly. Good selection of rv parts. Great RV service department.
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August 2024 by Kenny Ness
Fantastic experience. Rob called me every step of the way over the course of the 2-3 weeks that my trailer was there for many repairs. I’m a new camper owner, and inherited an old one for free. Rob walked me through a list of items in order of the most important things to accommodate the budget I was on. He left me with some recommendations and further items that he would tackle next to give me some ideas for the future. Will definitely come here again for future needs and questions. Highly recommend.
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July 2024 by Alex Roman
We had an emergency stop on our way to Burning Man and Rob did a great job replacing the bearings overnight so we can stay on our schedule. Thanks again Tooele RV! You really rescued us!
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July 2024 by Teri Dawn Peterson
I had a list of items I needed repaired on my living quarters horse trailer, and Tooele RV got it done in just 24 hours! They completely over-delivered and I couldn't be happier with their prompt and quality service. Thanks Tooele RV!
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July 2024 by Matthew Keener
Real lifesavers. Needed assistance, and they were ready to help. Very professional and friendly.
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July 2024 by Jordan V
UPDATE: CUSTOMERS BEWARE and read your reviews! More than mine! I am one of many who unfortunately did not read them before falling into this shady business.
The owner gaslit me for leaving a vague review so here are all the details in broad daylight:
I called this “shop” and asked for a quote on a repair for some crossmembers on my flatbed trailer. Understandably, they could not quote me without seeing the trailer so I took it in. A couple days later I receive a phone call telling me that they looked under the trailer and the damages would be “over $2,000”. No real numbers, no real quote, not even a piece of paper. Unhappy with the price, I went to pick up my trailer unrepaired and was shocked to see that I owed them $90 for “labor”. I understand diagnostic fees for troubleshooting automobiles and other difficult troubleshooting challenges but I told Tooele RV what the problem was, there was zero troubleshooting or even discovering of an issue. They just stuck their head underneath (days later) and confirmed what I already told them. When I contended the bill that I was never told I would have, a manager was contacted and both the desk worker and manager very rudely and abruptly told me I was unintelligent for expecting “free work”. I paid the bogus bill, took my trailer and left.
Rather than write me up a real quote as requested, they chase down my brief one star review on a Saturday while the business is closed and get very upset with me. With all the one star reviews this is probably why it takes so long for them to get to their work.
Let me know if I missed anything.
PS
If you want a good laugh, read the owners responses to their many poor reviews. ?
Original Review:
Unclear on how much they will actually charge you for services. Slow work, overpriced storefront. Abrupt and unkind communication skills. Wouldn't recommend for a good experience.
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June 2024 by kinsley childs
Love this place. Rob and Sarah are the most dedicated and helpful people ever! Definitely in good hands here!
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June 2024 by Julie Mangan
They are very helpful.
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April 2024 by Paul Taylor
Broke down and stranded.
They won't answer the phone or return calls.
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March 2024 by Dylan Proctor
Great service and super friendly staff! They make trailer repair seamless and less stressful than it needs to be. Thanks for all you do!
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March 2024 by Luis Falcon Vilches
Big selection. Great people.
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March 2024 by Maggie Summitt
Very friendly. Knowledgable, and professional. My son and other members of family have used their services. They all spoke highly of this company.
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February 2024 by Tim Kebernik
Very nice people. Help me with a door that broke free of charge.
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November 2023 by Dd Dd
Wanted propane, 10/8/23 fast service competitive price. Guy pumping propane was super nice! I have always gone here for my propane and trailer stuff, will again.
