AutoZone N Main St in Tooele, UT is a well-known auto parts retailer offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and knowledgeable staff who are always ready to assist with questions and provide thorough explanations, making shopping at this store a comfortable experience. Many mention that the store has a clean and refreshing atmosphere, which adds to the positive shopping environment. The employees often go above and beyond to ensure customer satisfaction, with some customers highlighting staff members who provide extra help, such as diagnosing issues and offering helpful advice. For example, one employee named Bailey received praise for quickly diagnosing a problem and helping to get a customer back on the road safely, with positive results like the check engine lights turning off after following the advice given. While most experiences are positive, some customers have encountered issues with inventory accuracy, noting that online stock statuses don’t always match in-store availability. Additionally, there are mixed reviews about staff professionalism, with some customers expressing dissatisfaction with certain management staff, citing unprofessional and rude behavior. Despite these concerns, many customers highlight the helpfulness of staff members, especially those who go out of their way to assist. Overall, AutoZone in Tooele is regarded as a reliable place for auto parts, with helpful employees and a welcoming atmosphere, though some improvements in staff professionalism and inventory communication could enhance the experience further.
I'm so glad for these guys! Free install on a car battery from Zachary. Give that man a raise! He's calm, smart, and good at his job. :) Unlike Kevin who was rather rude and I didn't care for the way he talked to other employees. Would be 5 stars but Kevin kinda brought that down :(
May 2024
The staff here are always courteous and so willing to help however they can.
May 2024
Online status doesn't match in-store inventory availability. Lately, I haven't had any luck getting the parts I need. The staff was nice about it ?