Lucky is a convenient and friendly grocery store and pharmacy located in Tooele. It is generally considered a good place to shop where customers can find what they need, often feeling they can get in and out quickly. The store is noted for its low prices and decent prices on everyday items, with great deals available through its Weekly Ad and digital offers. Many find it to be a very clean store. The store features several specific departments that receive praise. The meat department is described as great, offering lots of items, including for specialized needs like raw pet diets. The pharmacy is staffed by knowledgeable, professional, and helpful employees. The bakery, in particular, is highlighted for an employee who provided exceptionally kind and awesome service, going above and beyond to create a custom cake. This single act of kindness generated significant positive word-of-mouth and new customer interest in the bakery. While most employees are noted as helpful and providing great customer service, there have been occasional mentions of rude employees, though a recent update suggests improvement in staff demeanor. The store is mostly clean, though a few areas are sometimes noted as not smelling too great. Overall, Lucky offers a convenient grocery experience with quality products, good prices, and generally friendly service across its grocery, pharmacy, and bakery departments.
