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July 2024 by melanie soscun
They overcharge customers and then don't want to give the receipt. And if you go to ask for it, they say they can't print it or things like that, robbing people.
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June 2024 by Jerry Rivera
I don’t know her name but she was awesome helped me with everything getting new phone thanks just an fyi don’t go to the one by Home Depot on west valley that lady was rude
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June 2024 by Santa julia Fernandez acuña
Appalling
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March 2024 by Rachelle Armstrong
Very helpful
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July 2023 by Robert Marvin
Nice job from the guys at store
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May 2023 by Ezequel Garcia
Good service from the pretty girl !
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July 2022 by Maria Suares
Good customer service
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July 2022 by Luis Hernández López
Awesome attention from Sarah! She's a 5 star girl at the front desk....
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February 2022 by Maria Rodriguez
I went In early today and the lady made my feel so happy with the switch from boost it took a weight load off of me
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February 2022 by Jesus Avalos
Amazing customer service I will always come back to this store
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November 2021 by RKB
Quit wasting YOURE time !At other metro by T-Mobile stores...Go to 4700 so. 2530 west and be HAPPY ! Talk to any employee or if you really want GREAT service talk to Sarah !
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March 2021 by Raymond Casady
I went there because i could not get the wife hot spot to work. Within 5 minutes he had it up and running. I was just on an outdated plan. He was very knowledgeable and was able to answer other questions I had this guy deserves a raise. I had gone to the store located on 1238 south Redwood and was told that i needed to either but a hotspot device or buy a new phone. He pushed so hard on a sale that I nearly cancelled my service. I am amazed and the stark contrast between these 2 stores.
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November 2020 by Joshua Ramirez
The sales woman on the floor Sarah was an amazing person I appreciate the time and dedication she gave to me as a customer I will be coming back to this location more often
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September 2020 by Samuel Hainey
Sarah is amazing she's the site manager. She doesn't try to upsell or sell you something you don't need or want. She worked hard to give us the best deal that she could for what we needed.. this is my first smartphone experience. I got a great phone at a great deal. 2 weeks later she ported 2 AT&T lines,a g hooked us up with three new phones that met each of our needs, and got us on a family plan. She worked really really hard for us. I have no complaints at all about Sarah or the treatment that she gave us. Fantastic experience! I would highly recommend her store to everyone.
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May 2020 by MK Hemlock
I visited this store 30APR2020 to purchase a pre-paid phone to replace my damaged one. Alejandra ("Alexandra") assured me this would be no issue. She further assured me my SMS messages would follow to the new phone---an important issue since I may have a lawsuit soon and the text messages are important. Not surprisingly, she was unable to replace my phone, confused PIN numbers with account numbers and generally was incompetent. This is one of those cheap cellular providers that goes by the name of August Communications. Sh*t service. Sh*t company. An hour I spend there. Stay well away.
