Cricket Wireless Authorized Retailer in Taylorville has received positive feedback for its exceptional customer service under new management. Customers praise Danielle and her team for their kindness and understanding, especially during returns and exchanges. Lucia, a standout sales representative, is highlighted for her expertise and patience while helping customers, including assisting with iCloud backups and providing support with new devices like the iPhone 15 Pro Max. Reviewers appreciate the helpfulness of the staff, noting that they are knowledgeable and prompt in addressing customer needs. Overall, the store is recognized for its friendly atmosphere and commitment to excellent service, making it a preferred location for phone purchases and support.
Very nice gal, go's above and beyond for me every time I come in here. Very nice vibes 👌 thanks cricket!!!
March 2025
Was very professional and was able to perform the tasks needed
February 2025
New Management!!! Danielle and her team are amazing. I bought a cellphone and it came defective. When I came back to the store to return it, she was so kind and understanding throughout the whole process. She helped me with the return and found the best deal available for my price range. Kudos to the Taylorville Cricket
