United States Cold Storage

Hours: United States Cold Storage is a facility highly praised by truck drivers for its exceptional treatment and amenities. The facility is consistently described as clean, organized, and spotless. The staff, including office personnel, check-in staff, and management, are repeatedly noted as friendly, helpful, polite, and welcoming, making drivers feel appreciated and acknowledged. A major highlight is the outstanding driver lounge. It features full-body massage chairs, an espresso coffee machine with different selections, a vintage PAC-MAN arcade, and comfortable black leather seating. The lounge also offers a soda vending machine, snack machine, and a television for truckers. Drivers appreciate the available hats and umbrellas as giveaways. The restrooms are kept very clean and are for one person at a time. Operationally, the facility runs efficiently. They run strict to appointment times to minimize wait times and aim to get drivers in and out quickly, with one driver noting a two-hour total time for a frozen load as exceptional. Drivers can check in two hours earlier than an appointment, though being unloaded earlier is not promised. It is important for drivers to arrive pre-cooled within the required temperature range. The overall experience is summarized as the best place to deliver or pickup, with drivers expressing gratitude for the pleasant treatment.

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1. Syracuse, Utah