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March 2024 by Marc H.
What a fantastic and fun experience at O'Reillys Auto Parts! The 2 girls working there were knowledgeable, helpful, and made me laugh!
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February 2024 by Jordan Stewart
01/29The low beam on the driver's side of my 2012 Prius burned out whilst driving on a very dim rural road in West Haven, Utah. I phoned the O'Reilly's location in Syracuse, UT to see which type of the vehicle in question required and what price their stock was listed for. The employee who answered, Gage, went above and beyond in covering all my novice questions.When I arrived, I quickly procured the part and even was granted a price match. In addition, the assistant manager, Crista, came out and literally popped the light in without hesitation. As a side note, these two were incredibly personable and -as aforementioned - knowledgeable. I just want to thank the both of them for assisting me this evening. The transaction was a fantastic experience and I'm very grateful. These two, Gage and Crista, are invaluable assets to O'Reilly's.
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February 2024 by Jonny Hislop
Had to go there for some new batteries for my car and truck and the service that they provided was outstanding. One of the workers even help me change out my battery to my truck and stayed out there in the rain with me as I was swapping it out.
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December 2023 by Mike Liegert
Great and super friendly customer service. They installed my battery in minutes and checked all my diagnostics to make sure I'm good to go. Great store and fantastic staff.
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October 2023 by Jacqueline Peterson
This store really does try to help. Employees are reallý helpful. Shout out to Gage, he really knows how to interact with customers, he's very respectful, helpful and friendly. I am very pleased with him taking extra steps to help me as a completely lost customer and help me find the best deal at your store. My car is finally running w/o the check engine light, its no longer having the issues and I didnt spend over $1,000 again at the dealership because of his help. I will definitely be a returning customer, whenever I feel like I can use that expertise!
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October 2023 by Deborah Mendenhall
WOWED me! Needed assistance with flipping my hitch and a very nice young man found the right wrenches and flipped it for me. I am so grateful for his help!
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September 2023 by russell archibald
I love going to this O'reilly because they're extremely helpful. And I appreciate the work they do. Krista is one of the best employees there. I'm handicapped and she goes out beyond her call of duty working for the store I have been a loyal customer for 34 yrs I started with them when they where checkers Russ
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September 2023 by Matthew Johnson
I gave info on what I needed and this guy tried to tell me my headlight bulb was a high low. I told him it's not and ordered the low only. He gave me the wrong one. I came back to get the right one with the bulb I would replace and he tried to tell me, oh so it is the high low. I just don't say anything because it was a waste of my time because he obviously knew it all. No it was actually just the low only and he was acting like he knew what he was doing and being a bit condescending. It's not rocket science it's a damn light bulb, common people!
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July 2023 by Renee Warner
Awesome customer service! They're always very attentive and helpful!
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January 2023 by Cary McQueen (DjMack900)
Fast and friendly service. Willing to help wherever needed.
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November 2022 by Livia Pewtress
Jason Niebauer is the best!!! (Syracuse location). My van started making whooshing sounds a week or so ago. My schedules was full and I didn’t go in for awhile. On my way home today, I knew it was time to go get the codes tested on the check engine light.It was about 20 degrees and had just started snowing. Jason came out to help me. We determined the issue and he helped me get the parts AND install them.He knows his stuff and is so kind and helpful. I asked to make sure he wouldn’t get in trouble and he assured me that the management encourages it as part of their great customer service.I can go on and on about how grateful I am that Jason was my angel today.Turned out we had a big crack in an intake hose and we got it all fixed up. He even got me signed up for the rewards program to get gift cards with points.Because of Jason and his excellent service, He has earned my business as a new loyal customer!If you call or go in, ask for him! (It does matter! He gets perks for being awesome!)
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November 2022 by Michelle L
I love oriellys. I come here instead of autozone or advanced always. Friendly staff, decent prices. I’ve always been happy with my experiences here. Thanks for being awesome!
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September 2022 by Cody Dean
Natasha was so helpful! She took time to find out my problem and help find the answer
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August 2022 by Randy Stephens
Great store, great people work here.
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April 2022 by Seth Ellison
Super awesome staff. Very knowledgeable. Always willing to help out.
