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June 2023 by Swamp Monster Productions
Very disappointed today to find out they wouldn’t cash a Zion’s bank check which THEY ISSUED without charging me 6% of the check’s worth. I didn’t even know that was legal. At the very least it’s extremely slimy practice. I’ll be avoiding their business like the plague here on out…
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January 2022 by Bruce Peacock
Great bank and great service
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December 2021 by Dana Raine
Horrible bank. Their hours are ridiculous… the drive thru closes at 5. Customer service is lacking. I sent my cash through the tube and waited 10 minutes without any acknowledgment. I finally pressed the call button to make sure they knew I was there and had sent my money in. I was about to just ask them to send my cash back if it was going to take any longer. I was told there were other people in front of me. Would have been nice to have been told they got my cash and would be with me soon. I’ve been pretty fed up with the lord’s bank for a while, but this did it die me. I’ll be closing my accounts.
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November 2021 by Doug Earl
Bank employees were so kind and thoughtful.
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October 2021 by Jedakiah Roper
Alan is just awesome. My father passed away a month ago and left things not very organized. It's hard enough to lose a loved one, and deal with complicated accounts on top of it. I have so much gratitude towards this branch because of him. Thank you.
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August 2021 by Dana Wells
Horrible bank. Their hours are ridiculous… the drive thru closes at 5. Customer service is lacking. I sent my cash through the tube and waited 10 minutes without any acknowledgment. I finally pressed the call button to make sure they knew I was there and had sent my money in. I was about to just ask them to send my cash back if it was going to take any longer. I was told there were other people in front of me. Would have been nice to have been told they got my cash and would be with me soon. I’ve been pretty fed up with the lord’s bank for a while, but this did it die me. I’ll be closing my accounts.
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August 2020 by Rowdy Yates
I spoke with one of the most pleasant and helpful employees named Nanette Rhodes by phone. She assisted me with getting a new debit card and pointed me in the right direction for a home equity loan. She was courteous, knowledgeable and friendly. It is refreshing when you get a real person to answer and speak to. Thanks again, Nannette.
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June 2020 by Angie Sherratt
Website and building says that they are open til 2pm. Drove there and they are closed. Change your signs and website so people don't waste time.
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April 2019 by W Merritt
I am not an account holder here. I wanted to cash in a savings bond. Right in the middle of the process, the computers failed. (no fault of the bank). The teller did what she could with what little she had. I had an appointment to get to. She kept my info, and I went on my way. I returned after my appointment and completed the transaction without a problem.
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April 2019 by KC Heaton
Great bank! I went to other Banks for a home loan, and Zions bank gave me the best deal!
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April 2019 by Bryce Bulloch
I went in with a question they told me that they wouldn't answer my question or help me because my question could be answered online. I have been back several times since and every time they are very unhelpful.
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August 2018 by Paul Dal
They will flip the math upside down to stick you with as many overdraft fees as possible. Deposit in the morning and debit card use in the afternoon means they will subtract your withdrawal first to make your account negative and charge as many overdraft fees as possible. They are a FOR PROFIT business and run it accordingly.
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May 2018 by Angela Staheli
I finally had to leave and take my business elsewhere. They are very unhelpful here and I felt like the tellers were always in a rush and so it never felt very personable. After weeks of trying to get a credit card here, I felt like they weren't even trying. I had to be the one to call and check up on the progress. It's like I had fallen through the cracks and they didn't care at all. Finally I left and a few days later at my new bank I was approved for a credit card.
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December 2017 by Jay L
Zions Bank is an Absolute Joke! I have never dealt with such a difficult, demeaning banking institution in all of my life! They have absolutely Zero Regards for Customer Service! In completely baffles me how businesses think they can treat their customers so poorly when customers use online ratings for big and little decisions every day. They have little fees for everything, they seem to be so put out when you have to do a simple transaction, they look down on you if you aren't a made of money, if you are trying to borrow $50,000 for a small business loan (for examples sake) they require you to already have $75,000 in the bank (yeah....bank logic there) and they are slow at what they do! As soon as I one of my loans paid off with them, I am out of there! DO YOURSELF A FAVOR AND BANK ELSEWHERE....ANYWHERE ELSE!
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July 2017 by Airomee Wind
Very excellent service. They handled my transactions smoothly and very professionally. I prefer Zionsbank over any other because their degree and level of professionalism is something other banks just can't compete with. Thanks Zionsbank
