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August 2024 by Patrick Donahue
Banked at Zions for 25 years. My credit card was maxed out. I tried to pay off the account in full, from another bank, so I could use my card while travelling, since cash is not accepted in so many places today. Zions would only accept payment in full by phone, if the money was held at Zions Bank. If the funds were coming from another bank, Zions policy is to only accept the minimum of $35.00, allowing me $35.00 credit for travels. It's Stunts like this, that people need to be aware of, before dealing with Zions Bank. I mailed Zions a check for the full amount, from another bank, but cannot use the card until my travels are over. Look into this people. Not every financial institution abuses their clientele.
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August 2024 by Scott “Urhotwithscott” Kellner
Great place to bank, staff is friendly and knowledgable.
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June 2024 by Linda Madrigal
Terrible customer service. VERY RUDE!!! I WOULD NEVER BANK THERE AFTER MY EXPERIENCE WITH THEM. I'll go to anywhere but there. Anna Jones was extremely rude as well. Honestly, never felt so disrespected before.
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June 2023 by Swamp Monster Productions
Very disappointed today to find out they wouldn’t cash a Zion’s bank check which THEY ISSUED without charging me 6% of the check’s worth. I didn’t even know that was legal. At the very least it’s extremely slimy practice. I’ll be avoiding their business like the plague here on out…
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January 2022 by Bruce Peacock
Great bank and great service
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December 2021 by Dana Raine
Horrible bank. Their hours are ridiculous… the drive thru closes at 5. Customer service is lacking. I sent my cash through the tube and waited 10 minutes without any acknowledgment. I finally pressed the call button to make sure they knew I was there and had sent my money in. I was about to just ask them to send my cash back if it was going to take any longer. I was told there were other people in front of me. Would have been nice to have been told they got my cash and would be with me soon. I’ve been pretty fed up with the lord’s bank for a while, but this did it die me. I’ll be closing my accounts.
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November 2021 by Doug Earl
Bank employees were so kind and thoughtful.
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October 2021 by Jedakiah Roper
Alan is just awesome. My father passed away a month ago and left things not very organized. It's hard enough to lose a loved one, and deal with complicated accounts on top of it. I have so much gratitude towards this branch because of him. Thank you.
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August 2021 by Dana Wells
Horrible bank. Their hours are ridiculous… the drive thru closes at 5. Customer service is lacking. I sent my cash through the tube and waited 10 minutes without any acknowledgment. I finally pressed the call button to make sure they knew I was there and had sent my money in. I was about to just ask them to send my cash back if it was going to take any longer. I was told there were other people in front of me. Would have been nice to have been told they got my cash and would be with me soon. I’ve been pretty fed up with the lord’s bank for a while, but this did it die me. I’ll be closing my accounts.
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October 2020 by Angie Wagner
Website and building says that they are open til 2pm. Drove there and they are closed. Change your signs and website so people don't waste time.
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August 2020 by Rowdy Yates
I spoke with one of the most pleasant and helpful employees named Nanette Rhodes by phone. She assisted me with getting a new debit card and pointed me in the right direction for a home equity loan. She was courteous, knowledgeable and friendly. It is refreshing when you get a real person to answer and speak to. Thanks again, Nannette.
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June 2020 by Angie Sherratt
Website and building says that they are open til 2pm. Drove there and they are closed. Change your signs and website so people don't waste time.
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April 2019 by W Merritt
I am not an account holder here. I wanted to cash in a savings bond. Right in the middle of the process, the computers failed. (no fault of the bank). The teller did what she could with what little she had. I had an appointment to get to. She kept my info, and I went on my way. I returned after my appointment and completed the transaction without a problem.
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April 2019 by KC Heaton
Great bank! I went to other Banks for a home loan, and Zions bank gave me the best deal!
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April 2019 by Bryce Bulloch
I went in with a question they told me that they wouldn't answer my question or help me because my question could be answered online. I have been back several times since and every time they are very unhelpful.
