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February 2024 by Charlie
Had a home insurance check that had me and Wells Fargo as payees, they had no clue how to endorse it so I could deposit it at my own bank Manager had no clue ,teller told me I should have State Farm issue another one? Finally after 1.5 hrs and multiple calls they figured it out . They wouldn't cash it as I only have my mortgage thru them.
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March 2023 by Craig Rhodes
Very minimalist branch, short staffed, but has some services.No ATM or notories
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January 2021 by Jon M
Man I want to like Wells Fargo, but they consistently give me reasons not too. I went in this branch for a quick notary on a form, as I have done before and during the "pandemic". I was asked if I had an appointment, and said no and I looked around the empty lobby. The manager then told me their earliest next appointment was in an hour, for one signature.... Are you kidding me?!?! The bank had no customers in it!
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September 2020 by Neal B
Everyone at this branch is always so friendly, helpful and very accommodating!!! Extra Special accolades to Diana, Jessica, Dana, and the other fine gentleman teller whose name escapes me at the moment ? ??? These fine customer service oriented people are well deserving of any and all special considerations, congratulations and awards that Wells Fargo has to offer such loyal “Above and Beyond” people!! They are a pleasure when it comes to my banking needs!! Please reward them accordingly!!
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September 2020 by Gary Roerig
On late Friday afternoon at the driveup window we had lots of deposit questions for Jessica. She was extremely helpful and even gave us some suggestions for use when traveling. Great service! Thank you Jessica!!
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May 2020 by Eric Allen
Last December my mother-In-law passed away just before Christmas. My wife, her father and I went to the bank. After a long wait and finally getting a customer service person to assist us we started the process of trying to change his accounts Beneficiary to reflect her death. He put his bank card into their machine and inserted his PIN number and answered all the security questions and providing his wife’s death certificate. All seemed well till the 88 year old man who himself was on hospice presented his drivers license. Oops sorry it is expired 4 months ago. They then refused to do anything further as his license is expired and not valid anymore thus they could not identify him as the account holder. Fast forward 4 months later and he has now passed. We go to the bank with his death certificate and guess what they need her death certificate so we run to the health department to get another original for them and then try to return and they are like we have no more appointments come see us the next day and of course we are doing the funeral so it was like well try next week and we are like we are not from here can we do it before we go and they are like no I like was in their 10 min ago and we come back? Nope we are busy!!! Bottom line. If you want customer service either be a Millennial flaming then online or an illegal I am sure no ID or wait needed come on in and we will take care of you right away. Thanks to David, Kaili and Melissa for the worst customer service ever!!!!
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November 2019 by Nadine Jenkins
Great service! They helped me something that the Dixie branch would not help with and kept sending me to their 800 number.
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July 2019 by Hermes B.
There Branch manger Kody has helped me greatly with all my needs! Left Zions bank and been happy thus far with Wells.
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June 2019 by Marion W.
It seems Mr. Moroni got his banks mixed up. Wells Fargo is NOT Bank of America. I use Wells Fargo bank on W. Brigham Rd. and they have always been courteous, friendly and accommodating.
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August 2017 by Ralph Taeger
Always willing to help.
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November 2016 by Bryan Alexander
Always very friendly and willing to help out with anything!
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March 2016 by Vanessa Perez
Soooo helpful! They really took care of me. Answered all the questions I had and helped me open a credit card. This Wells Fargo has amazing employees.
