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December 2023 by Wyly T.
Kiosk and package drop off. Good stock of shipping supplies. a lot better than the Washington post office!
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November 2023 by Thomas
Post office delivery to my neighborhood is far less than stellar. Packages are often late or get lost, and our mailboxes are occasionally left completely open. I know that lots of great people work for the post office, but they need to do some serious repairs of their systems and especially their deliveries.
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November 2023 by Sara T
Hours of operation are just a suggestion. They open whenever they want. Plan on waiting a while regardless of what you are there for.
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October 2023 by Leilani Simpson
This post office is an additional mile further than the other one but I love the large parking lot, easy parcel drop off location, large facility, and customer service. They do their best to work efficiently and have been extremely helpful.
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October 2023 by Mike Foster
Absolute WORST delivery service. Constantly losing my mail and delivering it to the WRONG address! Really, it's just reading numbers and words!! Focus! Another indication of the abysmal state of today's workforce. Glad I am retired and no long have to manage these incompetents!!
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October 2023 by Cheyenne Stockwell
My friend was just trying to get some info on some keys. Kept a cool tone and was wanting to figure out what to do but they immediately started yelling telling us 'YOUR AT THE WRONG USPS' when trying to explain the situation they kept interrupting and wouldn't let us finish then ended it with 'We won't help you because your a karen" nearly brought me to tears the way they handled and it was coming from a supervisor named Lacey and a short man behind the counter. If I could give 0 stars I would. Im so dissapointed with the customer service and the way we were treated.
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June 2023 by AMO O
I was pleasantly surprised at the happy, friendly and efficient staff at this location, especially the day after a holiday! Great people! ?
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April 2023 by J B
Have never seen an employee so inept at their job as the short female supervisor is at this location. other reviews are accurate, if this was an actual business it would fail immediately
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January 2023 by Ev - Bot
Scheduled an appointment here for a Passport. I showed up about 15 minutes early and Donna had everything finished before my original appointment time.
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January 2023 by Marianne F.
This is the second time this post office has lost a package! The first time I called , I told the man that a package is lost. Online shows my package was in the facility on Riverside for a month! The man said "It's not lost, it's in our facility! So I said, "but I don't have it!" He got very snippy with me but said they would put a trace on it. I still didn't get it, so I wrote off the package. A month later, It shows up! Now, my Christmas gift is lost at the same place---the Riverside Post Office! I have not had any problems with the people behind the counter. They have always been helpful and I haven't had long to wait in line.
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December 2022 by M B
Honestly i come to this post office a lot and everyone I met is really nice and helpful. This review is for the driver that “dropped” off a fragile Christmas gift at my door. I have video of this woman throwing this package at the door from 4 ft out and 2ft up. By luck the package is not broken. I understand that it’s the holidays and Amazon has screwed usps over because that company doesn’t have humanity.I know it’s Sunday and it’s raining. That sucks. All I ask is that next time just walk the 3 extra steps to deliver the packages.
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December 2022 by Stephanie Gutoff
Wow rude customer service. I came in checking to see if I could find a lost package. Gal with dark curly hair was very rude, cut me off mid sentence multiple times. Clearly annoyed to do her job. I understand it's busy season, but I wasn't disrespectful or rude for her to act that way towards me.
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December 2022 by Alexis Banuelos
Despite the negative reviews, I’ve never had an issue with the staff. Even with the longer lines due to the holidays, they’ve always been helpful and kind to me! The only concern I have is that the boxes aren’t always stocked and it does look messy inside. Service has been outstanding and helpful!
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December 2022 by Jc Moyes
Please add a local phone number. The 1 800 is a joke. They care more about covid test then helping us. I called and tried many options, non got me to a person.I person is great, but main office needs to step up their game.
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December 2022 by jack jon
This place breaks Employement laws all day long. They drive you like plantation slaves. They gave a leadership position to a girl name Lakey? or Lacey? All the employees talk negatively about her, She needs training on how to show respect, should be no where near a leadership position!
