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September 2023 by Tricia H.
Making the review here although this happened at the emergency vet. We took our dog there because she was acting off. It was evening and our regular vet was closed. Dr Brinkerhoff felt her back, asked if we wanted an xray because he didn't think it was necessary, said it was a muscle and gave us gabapentin and she would be fine within a few days. By the time we got home she was paralyzed. Took her back and he asked if we wanted an xray (ya think?). Took the gabapentin and gave her steroids. Again, she will be fine in a few days. No need to follow up. Even though we were scared we trusted him. Finally was able to get her to our vet the next day. He informed us it was very bad. It was a nerve issue... and if only we had caught it even one day sooner. Sent us to Vegas for a Cat Scan and probably surgery. We were there in a few hours. They told us the dame. We waited to long. If only we had not waited. Ad far as we are concerned Dr. Brinkerhoff's lack of urgency is why my dog is gone. She was only 4 and our hearts. It wasn't about cost. We would have mortgaged our house if they said there was a chance. But they said in cases like her's you need to operate within 24 hours. If he had just taken more time to properly assess her. Not given us false hope. It has been a year and my heart is still shattered.
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August 2023 by Allison G.
They always take weeks to get an appointment, which is annoying but not a dealbreaker under normal circumstances. The problem is, they either refuse to make exceptions for emergencies or their staff is inadequately trained to know when an emergency merits fitting in. My dog was an established patient there and I had spent a pretty penny there in her last months. Imagine my shock when I called on the morning of May 15 and they refused to fit her in even when I said she was bleeding from her nose and it was likely time to put her to sleep bc she was suffering (she was 16 with cancer). I was crying, trying to impress the urgency. She referred me to the emergency vet in town, which didn't open until 5pm. She then said they could do a drop off appointment the following week. Obviously neither of those options are fitting for a dog needing compassionate euthanasia. My dog suffered longer than she needed to due to Dixie Vet's complete inflexibility and it breaks my heart. I was eventually able to say goodbye to her that evening with a vet I had never used before. When I get a new dog, I won't be going to Dixie Vet, even if it is the closest to my home.
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July 2023 by Connie J.
I have been going to them 25 years love the staff . The Doctor's we have gone have been excellent. Been there for us with 5 of our pets. G
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May 2023 by Margaret M.
brought my cat in last yr. to have toe nails clipped and shots .. my cat was 13-14 yrs old whe I picked her up she stopped eating for 2 weeks I brough5 her back and vet gave her a shot . ca5 died 2 weeks later. it wasn't dr brinkerhoff people said sh3 shouldn't have been given all shots at once.. she had s(it's from Washington vet clin8c 3 yrs earlier when 7 adopted her.. I was in the hospitol in slc with a bra8n tumor when my friend had tohave the cat put down
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February 2023 by Krista Wilcox
I knew what was wrong with my dog but they just verified it with no medication or brace. I'm still waiting for a brave to be delivered. It's been 2 weeks.
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January 2023 by Mary W.
We were visiting Utah and had an emergency with our Dachshund Dyson. Everyone at the clinic was so kind and helpful. Dr Gust was awesome, he updated us on the plan of care throughout our Dogs stay with them. They were forthcoming with their cost and were very thorough with the care plan. Thank you Dixie Veterinary Clinic staff and Thank you Dr Gust for taking such good care of our fur baby
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November 2022 by Trish T.
My fur baby, Lily, became ill on 10/23/22. She stopped eating and drinking. I emailed the clinic on Sunday explaining her decline in health. The clinic called me first thing Monday morning and scheduled her for the following day. A couple hours later I called the clinic back and told them I didn't think Lily would make it that long so they told me to bring her in right away. Dr. McDonald was so gentle and genuinely concerned for Lily. She did blood work, x-rays and a sonogram on Lily over a two week period. They started steroids which seemed to help with her eating and drinking but her health continued to decline. She was diagnosed with primary liver disease which is fatal. The tumors on her liver were bleeding into her abdomen. Unfortunately, I had to make that difficult decision to put my fur baby of 11 years down. Dr. McDonald was not only concerned about Lily, she was genuinely concerned about me. She knows how much I loved Lily and what she meant to me. So If you're looking for people who care about your fur babies then Dixie Veterinary Clinic is where you'll want to bring them. Thank you Dr. McDonald for taking care of us and loving what you do!
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August 2022 by Isabella R.
Just moved from California to Utah and I have to say this was one of the best experiences I've ever had in a professional business. All the staff were absolutely amazing, I highly recommend coming here. Love love love this clinic and so does my pup!
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December 2021 by Lee M.
Craig Brinkerhoff is an outstanding pillar to this community and a highly respected Veterinarian due the fact he genuinely cares for animals and their wellbeing. I have always been impressed with the professionalism his staff conducts themselves and the kindness they show my 13 year old Shih Tzu. This all changed today due to one disrespectful and quite ignorant Tech working the front desk while the other Techs were at lunch. I have been taking my Shih Tzu to Dixie Vet Clinic since he was a puppy along with multiple other pets myself and my son have had through the years. In saying this Im curious when it became okay for an unprofessional tech ( most likely newhire) to speak for the entire staff of Dixie Vet Clinic talking to a lifetime customer with such an insulting and rude attitude and refusing to even consider helping an elderly dog when all he required was a single vaccination shot . which would have taken 5 minutes or less and prevented any more painful damage to his feet due to constantly biting and chewing them until he could barely walk. I am very angry and disappointed that I was talked to so rudely by a Tech who obviously has no compassion for the animals which she takes care of daily and her employment at Dixie Vet Clinic should reconsidered for the sake of our pets.
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May 2021 by Michelle G.
I only recommend this clinic. I love Dr. Rebecca Thode! She is so thorough and kind and professional. I had some bad experiences at Dixie Red Hills and would never go back there. All the vets and technicians at this Dixie Vet Clinic are kind and efficient. They also have honest pricing for their services and don't recommend procedures that are not warranted. I look forward to seeing the beautiful new clinic they are in the process of building.
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April 2021 by zoe j.
My dog had an emergency over the weekend and Dr. Brinkerhoff was recommended to me. The receptionist I spoke to was amazing as well as the entire staff. They got me in the same day and Dr. Brinkerhoff was incredible. He answered all of my questions and gave me a lot of hope for my pup, which I did not have over the weekend while he was hurt. Everyone there truly cares about the animals they treat, they didn't even charge me for the exam since I had x-rays and a chart from the emergency clinic I went to. I'm so happy to say that they are Kevin's new regular vet.
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December 2020 by Melanie C.
This is a vet I have taken my dogs to for years, I think they are great. The problem I have is whenever I've called for an emergency appointment they can't get me in and I have to go somewhere else. I think I will have to find another vet for this reason
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October 2020 by Kenneth M.
When you call about your dog's emergency and the receptionist hears you and response is ultimate caring, that's exactly what I want from my vet...and it's what you get here...And we are BRAND NEW CUSTOMERS
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September 2020 by Mr V.
I was in and out pretty quick for my dogs vaccines. They were very nice and called me last vet to get the info they needed. Seemed like everyone there were repeat clients and happy to continue supporting. We will as well.
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June 2020 by M C.
Dixie VETERINARY has really helped our 2 cats tremendously. I would recommend them very highly.
