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April 2024 by Kevin Hills
The worst pharmacy in st.george, service is horrible the only reason I go is my insurance but you bet I'll change next year. I think there just under staffed thats why I think there Employees are so rude and there system sucks. If you can go to Costco.
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April 2024 by manuel garcia
Lately, I have been noticing fewer cashiers which for customers means longer waiting times to check out.
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February 2024 by Jessica Durrant
Could you guys please stop taking the debit card through the window and then stapling it in the prescription bag? It’s so inconvenient to get home and get the medication in the bag only to throw it away and realize later where your debit/credit card went. That has happened twice to me and I had to cancel my card and go to the bank for a new one. Most people at the pharmacy are sick and in a hurry to get their meds. Just hand the card back through the window. Also, when I asked if I could purchase some children’s Tylenol to go with my prescription the pharmacy tech acted like she was doing me a big favor. It shouldn’t be that hard to get generic pain meds to go with your very expensive prescriptions.
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December 2023 by Leslie Whitmore
This is the only pharmacy I use. I’m not sure why they have such poor reviews since I have nothing but positive things to say. The staff is always so friendly and who doesn’t love extra fuel points? Sometimes the wait is longer than expected but I know they try to get everyone through the line as fast as possible and it’s worth the wait to me.
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October 2023 by Judy Page
It's a awful store to shop at on Sunday. Nothing is put on the shelves we have loads and loads of frozen item just sitting on the floor. There was NO orange juice put out in the frig section. Asked for help all they could say I don't work in this department. So I went to Walmart and got most of my items. I wouldn't even give you one star. Please do something about it. Otherwise it's Good bye.
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October 2023 by Brooke Hall
Whoever the woman was that was helping me was rude and did not have good customer service. Actually, she didn’t help me at all. When I told her what medicine my doctor told me I needed to get and asked where I could find it, she looked at me like I was dumb and told me she didn’t know what that was and to try looking at a random aisle. I was in a hurry, I was stressed, I was lost, and she made me feel like I was in her way. So rude.
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October 2023 by Art Rivera
Switched from Walmart pharmacy when Smiths opened at DinoXcrossing, nothing but great service
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September 2023 by Amy W.
What a crazy great supermarket.I have never seen a suburban grocery store so large. I was drooling over some of the offerings, most notably a few store made cheese balls bigger than softballs for $9... wow, they looked great!!Also a whole table in the ginormous bakery section dedicated to autumnal baked goods.There is even a huge section of clothes... weird but true.This would be my grocery store if I lived in at George.
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September 2023 by Justin Hawes
Terrible customer service. It's just awful. Get it together Smith's Pharmacy!
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September 2023 by Ames E
The techs are always rude and have terrible customer service skills. Extremely long wait times.
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August 2023 by Leisa G.
Granted, St George is not the biggest town and we don't have endless grocery shopping choices but I still feel grocery stores are in the customer service business. Terrible customer service extremely rude employee at the self check out today implied I was being rude by scanning my items before another person had finished clearing at the very end of a long belt . They had a long line, and I did not realize the belt was going to move with every single scan. I began scanning before the person in front of me was completely cleared away. When telling her I was offended at her comment and that I had already talked to the gentleman and apologized she told me " to let it go "instead of apologizing for offending me. Terrible customer service rudeness is unacceptable. If she had simply apologized for the misunderstanding, it would have ended instead, she made me so livid I am reviewing the store. Is there no customer service training anymore? There's no excuse for Huffy rude offensive comments and behavior in your workplace, no matter your position.
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August 2023 by Casey Maloney
I follow up with the exact same sentiment as many others' comments listed in these reviews. I changed insurance companies a couple of years ago, and I can't say there has been a single experience that hasn't been aggravating with this pharmacy. Mostly it is the out of control wait times and 15 cars in the drive through nearly every single time I visit. Don't worry about trying to come at lunch time either; they are closed, and if you think just waiting until the top of the hour might get you service, think again. Made a call to Lin's just now, and although I admit, they are a bit more expensive, my sanity is worth more than a few bucks and the lengthy frustration. You place an order over the phone service, NEVER get a call that the script is filled even after the time it is supposed to be. I've never seen a pharmacy that constantly requires 2+ days to fill a prescription every single time. Goodbye Smith's. I'm done with you.
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August 2023 by Ela Kay
Their very friendly and courteous. It's close to my home. Very well staffed.
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June 2023 by C D Bray
I use them regularly. Pharmacists are knowledgeable and good about helping
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June 2023 by Kashaila Melton
Pharmacy has the worst service ever! The checker and pharmacist were equally rude. I showed up at 9:55 for a prescription that was issued the evening before they all saw me waiting didn’t open until 10:05. When they opened they said it was going to be a wait because there was a line ahead of me and my daughters RX was no more important than the rest of the line ahead of her.