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November 2023 by 1
The staffs are very friendly and nice. The process are very easy and it is very affordable price when my family moved in and it has never increased in rent throughout the years we lived in. They also returned the deposit back!
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November 2023 by Dillon Johnson
They are so nice and cooperative. If we have a problem they fix it as soon as possible.One of the best property managements in St. George. Would rent through them again and again!!
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November 2023 by Shailyn Tupman
Great experience getting a rental. They're definitely people you can trust! Very happy we went with them.
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October 2023 by Robert Harte
Everyone at RPM is always helpful and good at explaining things I don't understand well. I have no complaints and recommend them highly
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September 2023 by Sammy K
We leased through RPM for a year and while we enjoyed working with Sam, everyone else we worked with was rude, unprofessional, and the overall experience was extremely negative.1. Two of the walls in the apartment were off putting colors, so we asked Sam at RPM if we would be able to paint over them if we changed it back before we left. He said we absolutely could and that if the owner approved the color then we would be able to leave it when we moved out. He submitted the colors to the owner and we went ahead and repainted as he said we could. About a month before we moved out I reached out to see if the owner had approved the color and Kaydee was unbelievably rude. she didn’t seem to comprehend my questions and she kept implying that I was lying about getting permission to paint and simply kept telling me not to touch the other walls and that I should have gotten permission first. It was extremely frustrating and disrespectful.2. In the spring we went out of town and came back to find soaked carpets in the closets and evidence of mice. We called and all they said was that we should put fans out and that mice were our problem to solve. We had to call multiple times and complain before they sent a plumber out to check on the leak, and I had to physically go in to the office and complain about the risk of mold before they finally would send someone out to make sure we weren’t breathing in mold from having drenched carpets. This obviously was incredibly upsetting as that is a huge red flag when a property manager is willing to ignore MOLD to avoid sending someone out.3. Finally, when it came to moving out Kaydee said she would give us with the move out sheet for cleaning, but we never got it and when I reached out again she was again very rude and disrespectful in her communications. We found that we would have to pay for a pest control guy to come spray and we would also have to pay a carpet cleaning company to come out and clean the floors and provide receipts. This was very frustrating as we paid almost $3,000 in a security deposit and we should not have to take care of all these things ourselves. I decided I would just hire their same cleaning company and provide receipts so they wouldn’t have any reason to withhold our deposit, and Donna was unwilling to provide the name of the cleaning company they go through.4. When it came time to get our security deposit back, RPM mailed the check out on August 1st and provided the address. They had deducted $150 for a stucco repair by the doorbell but did not provide the receipt verifying the cost and when I came back to pick up a package a month later the stucco had not been repaired. After two weeks we still had not gotten the check, so I sent them an email asking if there was maybe a tracking number I could follow up on. Jean texted me and let me know that it had been returned and was at their office. I have no idea why we were not informed of this, and was pretty irritated. I asked if our roommate could just come pick it up from the office and they said ‘Yes, have X come pick it up, thanks.’ However, when my roommate went to pick it up THE VERY NEXT MORNING, they told her they had mailed it back out again. I texted them asking why they would mail it out if they had just told me to have her pick it up and they said they ‘hadn’t received confirmation’. I asked if they had sent it out with a tracking number or if they had just done the exact same thing and they wouldn’t respond to my voicemails, they would only text me back and say they sent it the same way and to allow two weeks for it to arrive. I asked if they would waive the stop payment fee they would charge to re-disburse the check and Jean stopped responding until I emailed the entire office and asked for confirmation. After two weeks I asked for an update and Jean texted me to tell me it had been returned again and was at the office. All in all we didn’t get our security deposit back until nearly two months after we left.I would not recommend renting through them to absolutely anybody.
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September 2023 by Emalee Ziegler
Real Property Management has been so nice and helpful! They send reminders for things and their emails are nice! They are easy to access and their staff loves to be helpful as well!
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September 2023 by Emalee Mace
Real Property Management has been so nice and helpful! They send reminders for things and their emails are nice! They are easy to access and their staff loves to be helpful as well!
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August 2023 by Trysten Lothbrok
I've been renting over a year now and have had zero problems with them clear communication and kindness are always in abundance.
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July 2023 by Christina Dou
I would like to give a big thank you from the bottom of my heart that Real Property Management has given my family a home to come to everyday. I truly appreciate Real Property Management and their team for making this a wonderful experience. Thank you so much Christina& my kids❤️
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July 2023 by Gerardo Montano
I could not find a better place. There is great people and they are nice and kind. Donna Tortorici is a great person she was there the whole process guiding me and helping me with any questions I have. I will recommend to everybody that is looking to rent a nice property and great service. Thank you ?
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July 2023 by Tarin Randall
Our lease was confusing and hard to understand. Because of this, we had issues working with them when we had problems in the unit. They pinned a lot of the fault on us as renters. We also ended up paying for quite a few things that should be a landlords responsibility.
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July 2023 by Kiley Mckee
They made the process of finding a place pretty easy, I have dealt with Donna the most an she has been great!
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June 2023 by Susan O.
I have dealt with other PM companies that have been horrible, BUT RPM has been absolutely a dream to work with! Donna was beyond helpful, sweet and super quick to respond! They make a big difference in the PM industry, they return trust and a good name to PM. Grateful to have found them, and will recommend them to everyone!
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June 2023 by John A.
Honestly so many people leave mixed reviews about this company but i will speak from personal experience. My mom and I have been renting through real property management and they have been nothing but helpful every step of the way. Donna and shauna both treated me and my mother in a very professional and friendly manner, it's as if I was renting from family. I know most people might be hesitant to rent from them given others have had negative experiences but take my word for it, you might end up loving this business as we have over time. I'd personally choose no other property management team to rent from in Saint George other than real property management. I promise they will address your concerns and work with you every step of the way to ensure your happiness with the place you'll end up calling home. We just finished our first rental, the process was very smooth and left us eager to rent in the near future. I strongly recommend working with these wonderful women who will ensure you're beyond comfortable and happy in your new home. They've provided me so much help with looking for my next property to rent through them. They even set up a preliminary viewing to check out a potential rental, before it's available for rent. This business deserves more recognition than it receives!
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June 2023 by Lindsey Duffy
Donna with RPM was super great to work with! She was quick and considerate of our schedule.