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December 2023 by Katie M.
Had good experience in the past, but today I started a project and needed supplies got some came back again for more was told that they were practical out but I was not told they had something close to what I needed. So I made an online order for what I needed the order was ready the like 30 minutes later, and was wrong I told a cashier who called some up front. I told the employee I ordered something else and I was told the order was right I showed the employee what I ordered and was told again I was wrong and the employee said I was accusing her of something. I would give a one star but I have been treated well before hand by other employees.
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December 2023 by Laura C.
This store always has what I'm looking for. Very helpful people work here and go out of their way to assist you.
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December 2023 by Protect Utah's Dixie
Fun to see. Takes 12 minutes of your time, that's it. Very nice!
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November 2023 by Sharon Cannon
I received a 25% off coupon on my computer which I printed out but they wouldn't honor it because there was no bar code. I need to know how to get these with barcode on my phone. It used to be so easy to redeem coupons at Michaels. Now it seems impossible.
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August 2023 by Miste Hartley
I like the store. But I like doing flower arrangements. Wish they had more different colors of flowers. I like going to get decorations for special celebrations.
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July 2023 by Lindsay Leavitt
I love this store. The home decorations are amazing at this store! Great sales and clearance.
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July 2023 by Diane Walsh
Don't order on-line. They don't use packing and all glass gets broken. Return on website is also broken. Not using Michaels again.
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July 2023 by Helen Burke
The one in St. George is great. The self checkout is easy. And the employees encourage people to use the app for even more convenience. The app also gives you vouchers for extra money off.
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July 2023 by Alina S.
Located next door to Target St. George. Must stop even if you are not crafty. It is at the best temperature to step inside away from this crazy hot St. George weather.
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July 2023 by Luis Jardon
Horrible service, the old ugly witches that run the store and registers are rude and could careless about being the cause of lost profit to that poor store we all love. I will be writing to corporate because of the way I was treated today was completely uncalled for. Judgmental and unprofessional to say the very least!
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May 2023 by Nancy A. Bollschweiler
I've always loved Michaels, that's where I used to get a lot of my beads, lately though they don't seem to be carrying as much as they used to and unfortunately their prices have gone up just like everywhere else, this trip I came home empty-handed. I hope this doesn't last long.
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April 2023 by Jackelyne Aguirre
The gentleman with a dog noticed I was a bit confused using self checkout for the first time. He didn’t hesitate to walk me through the checkout process and even helped me use the app to apply a coupon. Thank you for the excellent customer service!
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April 2023 by Cora Page
My daughter and I always enjoy shopping at Michaels. We purchase current holiday items at a reasonable price. Everything is easy to find. Staff is friendly
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March 2023 by Megan C. (funsimplewords)
My previous review was 3 star but I am not sure why. My most recent visit was about a month ago and they had what I needed and staff was relatively attentive. I was a bit confused about where to get my fabric cut (had to find an employee to show me where the desk is for faric, only saw the custom framing desk) but otherwise a 5 star visit.
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January 2023 by Cassie
I always love Michael's and the selection is fine, but the customer service leaves something to be desired. I came to a counter and gave a friendly hello and the middle aged woman looked at me disdainfully while she put away her phone as slowly as possible (yep, she was in her phone) then she finally started ringing me up. The yarn I bought came up as more than I thought so I asked about the discount I thought was on it and she just replied with "nope" and nothing else. I left feeling frustrated, and definitely will not be returning while this person is working here. She conveniently wasn't wearing a uniform or nametag, I would have never know she was a worker there, if she hadn't been behind the register.