-
August 2024 by taka N
They were so kindness and perfect engineers.
-
June 2024 by Syd Hyldahl
Was on vacation in St. George when my van broke down on the way into town, took it to hawker last minute and they were able to diagnose and fix it all in a timely manner. They spent a lot of time trying to diagnose the problem and did not charge me for extra labor spent to figure it out. The owner of the shop is a great guy and the repair work was done very well and in a timely manner. 5 stars, a very trustworthy and great shop.
-
May 2024 by Maureen Lounsbury
I paid a diagnostic fee for a clicking noise in my car, then several hundred dollars to fix the issue only for it to come back a couple days later. Anyone can make a mistake, but Hawker charged me a second diagnostic fee and another charge to fix it, when it’s not my fault they got it wrong the first time. No surprise, the sound was back after another couple days.
They also charged my sister a diagnostic fee for her issue, only to tell her they don’t work on hybrid cars. Seems like you could lead with that information.
I won’t be back, as I’m now out several hundred dollars to be in the same position, and I don’t want to be charged a third time as I’m not confident they’d get it right.
UPDATE:
I knew my review would get a response and for the what it’s worth, the response does not reflect reality, as I did come in twice for the sound within a week, was charged a diagnostic fee twice, and charged to attempt to fix it twice. Still experiencing the issue.
-
January 2024 by Sarah Siefken
Hawker's prices are reasonable, and you always get quality work. Scott, especially, is a standout – he's not just skilled but also really approachable and honest. He always makes sure you understand what's going on with your vehicle.Our 2013 sedan and 2009 SUV have been running smoothly thanks to their care. We're about to move out-of-state, and finding another auto shop that matches their reliability is going to be a challenge.
-
January 2024 by Lisa Larsen
I love how Jed works with you, Thank you for
Helping me get into a vehicle
-
January 2024 by Billy Lambros
Nice people fare prices ?
-
January 2024 by Jo Lynn McCoy
What an amazing place! I'll recommend it to everyone I know. And I'll definitely go back with any other car issues I have. This place shows you that there really are good people in the world.
-
December 2023 by TRACY WILLIAMS
This shop was recommended by my long time mechanic in California. We ate really happy to have this great referral.
-
November 2023 by Dave Jensen
False information on my vehicle I purchased. Some may even say fraudulent. My bill of sale said 153,000. My down payment paperwork said it was actual mileage for this car. I went to trade it in and found out through CarFax in 2015 this car had 189,000. I thought for sure they would have made it right by buying it back. I even offered to take a $3,000 loss and they just pay it off and take the car back. They said no and offered me $2,200. That is actually what the car is worth knowing there is a mileage discrepancy in the CarFax. There whole thing, and what they told me is they had no idea about the car they bought and sold to me so it isn’t on them that they reported the wrong mileage and claimed it was actual mileage. If I was you, I wouldn’t buy a car from them since they claim to not really know what they are selling. If you do, get the CarFax, bring it to another shop and have it checked over. I couldn’t believe they would not be solid honest businessmen.The CarFax tracks from oil changes and services. From 9 miles 11/03/09 and it goes to 189,000 miles 09/02/16. There is a gap from 152,000 04/15/2015-189,000 mile 09/02/2016, a gap where it wasn’t serviced. From there the mileage drops to 105,000 miles 11/10/2016 where people started servicing it again. A natural climb of service records to the 153,000 miles 05/02/2022 my purchase date I’d understand if it wasn’t serviced or anything. But these numbers pretty much don’t lie. Yes he did offer me to buy it back. But amazingly at the price knowing there is an odometer rollback or discrepancy. I was willing to take a loss and they weren’t willing to be righteous businessmen. I only wanted what was owed to pay rest of loan off and they could have the car back and resell it. There obviously is something going on with the mileage discrepancy. If they knew or not. They should have known. You would like to know they know what they are buying so they know what they are selling to you. Apparently they admittedly “had no idea” I’ve always liked them and trusted them. But these numbers add up. Oil changes, services. It shocked me I was treated this way. What makes me really think they knew something was up with the car was what the salesman said to me when I brought it in to get a part fixed…..in a laugh he said “well this car has never been under the water” I mentioned it and everyone backpeddled and laughed saying yeah, he’s just not all there all the time. I imagine at 189,000 miles a motor was replaced. And that doesn’t mean the mileage of the car is affected. Just the motor. I’d just like this to be made right.
-
November 2023 by Dave J.
False information on my vehicle I purchased. Some may even say fraudulent. My bill of sale said 153,000. My down payment paperwork said it was actual mileage for this car. I went to trade it in and found out through CarFax in 2015 this car had 189,000. I thought for sure they would have made it right by buying it back. I even offered to take a $3,000 loss and they just pay it off and take the car back. They said no and offered me $2,200. That is actually what the car is worth knowing there is a mileage discrepancy in the CarFax. There whole thing, and what they told me is they had no idea about the car they bought and sold to me so it isn't on them that they reported the wrong mileage and claimed it was actual mileage. If I was you, I wouldn't buy a car from them since they claim to not really know what they are selling. If you do, get the CarFax, bring it to another shop and have it checked over. I couldn't believe they would not be solid honest businessmen.The CarFax tracks from oil changes and services. From 9 miles 11/03/09 and it goes to 189,000 miles 09/02/16. There is a gap from 152,000 04/15/2015-189,000 mile 09/02/2016, a gap where it wasn't serviced. From there the mileage drops to 105,000 miles 11/10/2016 where people started servicing it again. A natural climb of service records to the 153,000 miles 05/02/2022 my purchase date I'd understand if it wasn't serviced or anything. But these numbers pretty much don't lie. Yes he did offer me to buy it back. But amazingly at the price knowing there is an odometer rollback or discrepancy. I was willing to take a loss and they weren't willing to be righteous businessmen. I only wanted what was owed to pay rest of loan off and they could have the car back and resell it. There obviously is something going on with the mileage discrepancy. If they knew or not. They should have known. You would like to know they know what they are buying so they know what they are selling to you. Apparently they admittedly "had no idea" I've always liked them and trusted them. But these numbers add up. Oil changes, services. It shocked me I was treated this way. What makes me really think they knew something was up with the car was what the salesman said to me when I brought it in to get a part fixed.....in a laugh he said "well this car has never been under the water" I mentioned it and everyone backpeddled. I imagine at 105,000 miles a motor was replaced. And that doesn't mean the mileage of the car is affected. Just the motor. I'd just like this to be made right.
-
November 2023 by Joshua Montgomery
Do not go to Hawker Automotive to buy a car I paid $12,000 for my car my monthly payments are 350 but I've had nothing but problems with this car and I've only had it 3 months the second day had it it got stuck in drive and they fixed it then I had a problem with my right tail light and I thought they fixed it but all they did was hot glue it back into place instead of replacing the problem I wish I could take pictures and show you all the problems around with my car I took it to another mechanic and set the my whole right tail light turn signal was burnt out was not putting properly it looks like they hot glue gun to their they say what cost you about $400 to fix that and just the other day the starter went out on my car I know it's not a brand new car 2016 Dodge Dart two or three months ago and now it's just sitting at my house it's going to cost me about $1,000 or more to get everything fixed on it I'm upset I feel like I was taken advantage of there's no way they didn't know that all the problems are with this car and now I'm stuck with it do not buy from them don't end up like end up like me what's a 12000 car I've only had two or three months and you can't even enjoy it and I'm on disability so I have to decide fixing my car and not making the payments on it for a month and not making car insurance please do not buy from them
-
November 2023 by Scott Siriano
Fantastic, clean, efficient, fair, EXPERT auto repair shop. I highly recommend this business.
Thank you!
-
November 2023 by M Weston
Hawker has worked on all of my family vehicles over the years. The work is as timely as Scott is honest and clear in the diagnoses and pricing.Scott is the man, all the other shops are competing for second.
-
November 2023 by Kendra H.
2 part review1- I called about my diesel van over the summer, they assured me they worked on diesels and had good reviews so I took my van in. I'm a single gal, I don't know much about cars but one thing I do know is that a dieselengine will last hundreds of thousands of miles. They couldn't figure out what was wrong and chalked it up to having too many miles, age of the vehicle and engine failure which makes zero sense for a diesel. They gladly took my money for two hours of labor. I got a good referral for another shop that was easily able to find the problem and had the van fix the next day. 2- I decided to give this place a second shot when my car was totaled in front of their shop and I needed to purchase a new one. I literally only needed this vehicle to last a year, 2 tops. Well when I took it in for an oil change some things where pointed out about the transmission, lights started going off shortly after. I've barley drivin it this past month, purchased it in June. Transmission is completely trashed and will be $5500 to fix, car was only $7500. They couldn't even get this car to last 6 months. Repairs I expected, it's used and high miles but not this. I told the guy I just needed something get me by for a year, I didn't need anything fancy just something reliable. This place is absolute scum, like the stereotypical douche bag shop that take advantage of someone down on their luck with a smile on their face to make a buck. Scum.
-
October 2023 by Melissa brock marlowe
Asked them to check the front brakes on my truck and they told me the pads were super low and needed changing, possibly the rotors too. Quoted $500-$700++. I went to another place for a second opinion and they told me pads were fine. Said I had at least 1000 to 2000 more miles before they needed to be replaced. A friend with a car dealership told me the same. These guys just wanted my money. Not honest at all. STAY AWAY.
