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November 2023 by James Mecham
Findlay received our vehicle plates, notified us, and our salesman, Dan, installed them. More great service!
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November 2023 by Adam Dover
So it's a long story but they are taking care over our car
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October 2023 by Suz L.
Thank you Tim for resolving all of sales management and Keyton for your help with the car purchase.
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October 2023 by Kristeina W.
Hyundai is criminal for making broken and dangerous cars. This specific dealer is unhelpful, unkind, and unapologetic for these cars. They won't help you out one bit when it comes to navigating warranty or recall work. It's like a secret language/code you have to know or you don't get anywhere. The service manager kept asking me "what do you want me to do personally?" I was flabbergasted. I didn't know what to say. Now that I think about it sir, there is a lot you can do. How about connecting me with your store manager. Maybe he can help figure out how my son is not going to burst into flames? How about being compassionate that we made an appointment and came from across the state to the nearest dealership. That I came from a different state entirely to help get this resolved. No, you told us you had another 9:00 appointment you had to get to. We had a 9:00 appointment, and we were there 20 mins early. That was extremely rude. Yes, you should let the other appointment know you will be with them soon, but not to dispense of us. The final words from the service manager were "it's unlikely that your car will catch fire. The remedy we have available is just to tell you not to park it in an enclosed space like a garage or carport". What I have to say to every Hyundai employee: Just because you work for the worst car company in the world, it doesn't have to affect your humanity.
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October 2023 by Pollie S.
I was in the middle of online negotiations with the sales manager and had sent a cashiers check for the full payment of the car I was interested in purchasing when he suddenly stopped communicating with me. When he finally contacted me again 5 days later, he said the car had been sold to someone else and that he would mail the check back to me. Probably not illegal but HIGHLY unethical; what kind of legitimate business does this to a customer??
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August 2023 by Steve K.
DO NOT TRADE IN with these guys. Went in excited to walk off the lot with a new vehicle today, but their trade-in manager, Jason intentionally miss-represents the vehicle when doing an appraisal. I was expecting the KBB trade-in value to be a bit lower than what I can look up myself, but he came back with $14,000 less than what KBB stated for a dealer trade-in. He showed me his auction sheet and spec sheet to justify his lowball offer and it clearly was missing multiple details, I asked him to update the details based on what the real vehicle has different then what he put in (color, performance engine, premium interior, guest assist) all value upgrades. He refused to correct anything and run the report again and would only honor the trade-in based off the false details. Drove an hour half to Vegas and got the full KB trade-in from the first Hyundai dealer we went to, ended up being a $15K drive for me! If they would like to dispute this as an unfair review I'd be more then happy to show my KBB details and would love to see them do the same to prove an apples to apples comparison. TRADE-INs BEWARE!
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August 2023 by Dee N
Parts department very helpful and friendly. Prices reasonable for a dealership.
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August 2023 by Julie M.
So disappointed with this service department, scheduled repair on door, was quoted price of $250.00, presented coupon when arrived and was told this is not service its more of a warranty thing. Went to pick up car and was given bill for $490.00. WHAT IS THIS!!! The service guy said oh I noticed we did not do service work last time you were in, so we did it now. I had no idea what was being done, I was quoted a price and the cost was doubled. No communication at all. I willing to pay for service that is needed but not being surprised plus they didn't apply the coupon for the service work. Would I buy another Hyundai, not with this service department! ST.GEORGE HYUNDAI
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August 2023 by Dee Hunter
Parts department very helpful and friendly. Prices reasonable for a dealership.
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July 2023 by Joshua Carlo
It's a pain to get in for an oil change. I have to book it, and it's was 3 weeks out. I also went in for a recall on my hyundai, and then the motor seized months later. Now I'm stuck with a seized motor and going through trouble with hyundai to repair it
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July 2023 by Yung N8iveG
Great service was in and out real quick I has to take my kia optima in for an software update and waited in lobby they had snacks and soda which was nice. I'll be coming back to get things worked on my kia.
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July 2023 by James S.
Like many others, I have had horrible experiences with dealerships... but not here. Came to look at a used 2019 Mazda CX-5 for my daughter's first car purchase. She did her homework, we made a good offer. No run around they accepted. Our salesman Ted Mees was a delight and answered any and all questions. Same goes for the finance team. Very professional and no surprises or bait and switch tactics. Thanks again for putting a smile on me and my daughter's faces!!!
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July 2023 by Chuck Dollarhide
If I could give this ripoff dealer negative stars I would. Stay away from them.
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May 2023 by Terell Hayes
The service center has been just so so . They handled our oil change quickly. However, they were short-handed, and we had to make the 120-mile round trip a second time to get the air conditioner fixed even though we made an appointment for this. Also, communication hasn't been satisfactory either , they said they would call, but both times , I have had to call them for updates . I was first told it would be hours , now it's going to be days . Frustrating! Especially since we live so far away and we have to drive so far to get certified service.
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May 2023 by Sir Veza
Great service department. Staff is friendly and knowledgeable. We always feel comfortable working with them. Waiting area is awesome. Snacks, drinks, and comfy chairs.
