-
January 2024 by Cyndy Chapman
I have been working with ERA for the past 6 years. All of the people that I have worked with have been very helpful and professional. They have been taking care of my unit as I would, when there are issues they call me and it is taken care of quickly. I would recommend ERA to anyone who needs a property manager.
-
December 2023 by J
It’s been a few months since I rented with ERA and I feel like I should leave a review after my experience. Overall, ERA was great. This was the first time in 20 years we have rented, and ERA was great. The homeowner (Nick Lang)was absolutely horrible and would show up at the property on a weekly basis harassing us. I would hope ERA would drop this client so it doesn’t give them a bad name.The house was not in good shape when we moved in, but ERA filled all our requests in a timely manner and were amazing. When we did move out we honestly left it better than when we moved in and received all our deposit back minus a small carpet cleaning fee.I would gladly rent again from ERA and recommend them when asked.
-
July 2023 by Monica Stapleton
Worked with Lisa to sign lease for our place in Springdale. She was kind and professional. When we had issues come up and requested maintenance I was contacted by Judy who was accusatory and very rude. My roommate and I both have issues in our unit and they have done their best to place blame on us for the issue. Started by stating that the reason my toilet leaks is because of toilet tabs that “I” placed in the toilet (I didn’t, they were in toilet and under my sink when I moved in.) Or asked my roommate why she needs to open her blinds (blinds aren’t staying open.) Put in maintenance request three weeks ago and nothing has been fixed and nobody has reached out to follow up. Our lease states that this timeframe is unacceptable. Classic rental property situation, but expected better from ERA.
-
April 2023 by Miriam Keener
Diana Slater found us the perfect short-term rental while our home is being built. She is professional, responsive and a joy to work with. I highly recommend her for your rental needs.
-
February 2023 by Kai Standley
Judy Jolley and Lisa Nelson were both awesome! I worked as a resident assistant for a year at dixie cove and to keep it short would say that expectations were always met and there was never a lack of communication. I was treated very fairly and would highly recommend them as property managers.
-
December 2022 by Kara Humphries
Judy Jolley is the worst landlord I or my family have ever worked with. She is a liar and will do anything to screw you over while avoiding doing her job in any way shape or form. I will never work with this company after my experience with that winch.
-
October 2022 by Susan Copado
The ERA Brokers Consolidated company is so ready and eager to help us with our rental home. They are efficient in getting things repaired and manage all communications with the renters. Above all, the advertisement and showing of the rental is a huge hassle we don't have to deal with. I would strongly recommend this company to manage your rental properties! They're great!
-
August 2022 by Jasmin Khan
I just want to give Shelley a major shout out. She is by far the best property manager I have ever worked with. She truly cares about the tenants and is also SO on top of things. I know without a doubt she has the owners and the renters interest in mind. I’ve never rented someplace because of a property manager but after working with her I would stay with the company purely because she is there and I know I would be taken care of.
-
May 2022 by Shane Bowe
My two roommates and I have had a great experience with ERA Brokers.Shelley specifically has been phenomenal. She got us into a place with short notice, and things have been smoother than we could have hoped. Throughout our lease communication has been great, any questions we've had have been answered quickly and thoroughly. We have never been surprised by any notices, they even merged companies and we did not feel a thing change. I would recommend this company and Shelley Larsen 10/10 times!
-
May 2022 by Joely Hall
Words can’t express how grateful I am for Shelley Larsen. I initially met her through Monarch Property Management before merging with ERA and my experience with her has been PRICELESS!She’s the perfect liaison between the homeowners and renters. She has gone ABOVE and BEYOND for me in every aspect of this process. She is so quick to respond to every question or concern I’ve had. In fact, I’ve wanted to steal her for our office and I’m in a completely different industry. That says a lot about her work ethic, customer service, and kindness that she shows everyone. ERA is very fortunate to have her. As well as the homeowners and renters that have the privilege of working with her. She truly has been beyond AMAZING.
-
May 2022 by Jerusha Aulava
SHELLEY IS AWESOME! I appreciated her straight to the point approach! She was very helpful in getting us approved for our rental and wasted no time. If you’re looking to rent, find Shelley!!!
-
May 2022 by Laila kapreece Ramirez
I would like to give a shout out to Shelley. She’s been the best property manager that I’ve had and she’s taken care of all my needs. Shelley is always positive and truly cares about her residence.
-
April 2022 by It's Jazz Darling
I just want to give Shelley a major shout out. She is by far the best property manager I have ever worked with. She truly cares about the tenants and is also SO on top of things. I know without a doubt she has the owners and the renters interest in mind. I’ve never rented someplace because of a property manager but after working with her I would stay with the company purely because she is there and I know I would be taken care of.
-
April 2022 by Cassie Potter
My previous property management company recently merged with ERA. Thankfully while merging they kept, in my opinion, the best part- Shelley.Before, during and after the merger she was able to answer any and all questions or concerns of mine. She is INCREDIBLE about getting answers quickly and making sure things run smooth, she really cares about people!I hear a lot of complaints from others about their property management companies and I’m always so lucky to say “yea, the woman I work with is great, I don’t have that issue”
-
April 2022 by Anne Creel
The people here were very helpful for us in finding a new place to rent! Any conflict or confusion was handled professionally and promptly. Shelley went above and beyond to make sure that we were well taken care of while moving into this house! We had a leaking toilet and issues with the water heater - which were fixed immediately once brought to her attention! Shelley is also very quick to respond to any questions that we may have! Overall, we are very satisfied!