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January 2024 by William Runyon
My experience was great. I'm a senior with little patience for the " hard " sell. I told Alfonso I needed to save money on my monthly Bill and that I couldn't afford all of the bells and whistles that come with the new phones. Turns out that I could and I'm still saving a great deal of money every month!Thank you also to Jose, the store seems to be in very good hands with the two of you.
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December 2023 by Nanette Bishop
Jose was great! Very patient with us and got us set up with a good plan. It's much cheaper than Verizon and way better coverage here in St. George.
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November 2023 by R Trampas Williams
Good customer service, are helpful
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April 2023 by Alexandra Baker
I came in one month ago to apply the affordable connectivity program to my phone bill to lessen my amount. I was asked to come back later because they were busy and it was about closing time and I agreed. I came back today and there was only one person working there and they told me that they were not cleared to apply it to my account and that if I wanted to apply it I would have to drive all the way across town to the Washington store. Obviously I don't have money if I'm applying for government funding for my cheap $40 phone bill. So I don't have the gas to drive across town tonight and my phone bill is due tonight. So there goes two months that have passed since I've first attempted. I think it's unprofessional to have only one person working and if there is only one person working maybe they should be trained or quote on quote cleared to do more than just sell a phone. I also think it's messy to have to fill it out online and only be able to apply it in person in the store.
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March 2023 by SV Smith
When Cricket first opened in SG they offered group plans for great prices, so my friends & I bought their phones & continue with the service. The customer service originally was good but has steadily declined. Yes if you want to buy a phone there the staffer can help you, but if it's help with technical issues or advice on phone apps, I go elsewhere. Hope the local owner reads this complaint & hires new qualified people.
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May 2022 by Samuel New
I work thereChanging my review to 5 stars because Janet was a great customer ???
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January 2022 by Jodi Dutton
The staff is very attentive and helpful
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January 2022 by Crystal L Cranmer
They were very fast friendly and sufficient
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November 2021 by A Google User
The staff is very attentive and helpful
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July 2021 by Janet Neri
Samuel in St George was very helpful and friendly
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January 2021 by Crystal Cranmer
They were very fast friendly and sufficient
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March 2020 by Patricia Worthington
Great customer service skills and knowledge been a cricket customer for years love the service
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March 2020 by Anel Jimenez
Great costumer service !
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November 2019 by Preston Ricks
The staff minus one has no clue what they are doing and if you have problems with your phone they have no he what they are doing. They literally stand around and aren't very helpful and lied about my phone breaking liquid stuff that should cause my phone not to break.
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September 2019 by Coleman Stocks
After botching porting my own number online, I went here because I got sick of being on hold with the Cricket customer service and being hung up on. The staff weren't really obligated to help me since I didn't buy from them directly but the staff took their time to do so. Amazing crew, wish I would have come here first to just have my phone activated. Phone works now with their help. I'd rate higher if I could.
