Car Rental in St. George, UT

“We had an emergency and needed a car fast. The staff were super helpful and helped us get exactly what we needed. We will use this rental company again! Highly recommended!”

“Just rented a one way car to California. They were so helpful even picked me up at my house. I made the reservation online a few weeks ago and they called me to confirm. Amazing customer service, may not be the lowest cost but the service is worth it!”

“I only use Enterprise when traveling. Doesn't matter which location I rent from but it's no hassles. Also have not had any issues with the vehicles that I have rented or issues afterwards. Friendly customer service as well.”

“We spend thousands on car rentals through our business and recreational travels and this is the first time we have rented through National at SGU. We usually stick with Budget or Enterprise since we mostly book through Costco. This time, Jessica showed us how to use our National emerald club benefits at our local airport for the first time and matched our Costco enterprise rate!!! In the 20 years we’ve rented here, no one has taken the time or initiative to help us use our National emerald benefits. So grateful to Jessica and her flexibility and professionalism. She’s the best of the best in Saint George car rental customer service, and Trevor was also very helpful out in the heat walking the lot to find us the perfect car for our trip. Highly recommend National, enterprise and alamo here in St George!!!!!”

“We flew into St. George; had a reservation with a different company, but they closed for the night while we waited. We were completely stranded. The Budget/Avis clerk, Debbie, saw us after she closed for the night….asked where our hotel was, and said “Come on…I’ll take you there!”

We loaded up her personal car and she took 2 total strangers to their hotel! She said she did it in honor of her mother.

I made many calls to try to let Budget/Avis know of this remarkable woman but was told they could not talk to me without a current reservation.

Debbie, the night clerk at SGU, deserves a halo—-and a raise! Thank you, Debbie!!”

“My initial experience with them was due to my mistake of reserving a car in the wrong date and only knowing it on the day itself (a month ahead of our actual trip) as they were asking if I would still pick it up. It could have been $200+ down the drain but they were gracious enough to cancel it with FULL refund, as if it never happened!

I booked again with them (now for the right dates). Picking up and returning the car was a breeze, had no problems and just overall a good experience doing business with them.”

“I had a wonderful experience today. They were nice, quick and the conversation was enjoyable and relatable. I rent once or twice a year and usually go with other companies cause i hear horror stories. Today i had exceptional service, went above and beyond to make it happen for me today! I can’t remember the Gentleman’s name because i was on very little sleep but he was originally from out of state and now lives in st george and I can’t thank you enough for the great service and zero problems with the car.”

“Shout out to Mariah and Deb at the Budget/ Avis desk. Truly, two of the best in the business. Been renting with them for years. Always kind and have a smile on their faces. In their industry, they exemplify customer service. Give them a high 5 when you see them! They're awesome!!!”

“There was a problem with the rental car I rented from San Francisco, so I stopped by here while traveling. Thank you very much for checking the vehicle kindly and meticulously and solving the problem. Thanks to you, I was able to enjoy my trip. :)”

“We worked w Dan. He checked with us to make sure we were coming and had our vehicle ready right when we pulled up. His communication was excellent throughout the entire process”

“I recently had a Family emergency that required I immediately rent a car for a trip out of state. I checked online for all the local St George rental car companies and no one had anything available due to Spring Break just starting. I called many rental companies who confirmed there were no cars anywhere in St George or the Airport that weren't already spoken for. When I called the Hertz location on Bluff St. I was told the same thing. However, the difference was that the young Man who I was speaking with offered to call me back if, for any reason, a car did become available. No other Rental agency had offered that service. Hours later while trying to find flight, I received a follow up call from Hertz saying that a car had just been turned in early and it was mine if I wanted it.
Twenty minutes later I was on my way in a clean car with a full tank.
Thank you Hertz on Bluff Street for going beyond expectations to help with my situation. Your agency will always be the first call I make for my future rental needs.

UPDATE: 18 Sept 2020
I have rented an additional 7 times from the Hertz Bluff Street location since leaving my last review. All but one of those rentals have been like clockwork; make a reservation, arrive to pick up my rental, return my rental at the end of the term, and I'm on my way. This last rental was different.
I picked up a clean car ready for my reserved week of use and within a couple hours I realized my back was incompatible with the seat. After having major back surgery I'm used to a certain amount of discomfort but this was pain past that. The Seat wasn't faulty, just my back wasn't a good fit with particular car. I contacted Jonathon at the Bluff Street location and within an hour I was able to swap cars for something more compatible with my back. But that's not all.
6 days into the 7 day rental I realized I was going to need the car for an additional several days beyond the initial rental term. I was fortunate in that Hertz was able to accommodate my last moment request and keep me in the car for an additional week.
When I read some of the reviews where people personally criticize Jonathon I wonder if we are dealing with the same individual. Then again, sometimes I've been waiting for my turn to check out a car while the Bluff Street Staff are patiently trying to explain to a Customer with an expired license why they can't rent them a car. You would think by the reaction of the Customer that somehow Hertz was responsible for the Customer not having taken the time to update their license! Then sometime later that same person slams Hertz in a online review for not being "reasonable" and very rude and they will "never give them their business again". Never mentioning that they did not have a valid license when they tried to rent the car! I suggest that when reading any ultra negative review try to think about what is not being said by the reviewer during their one sided rant. It is a cliché since forever but there really are two side to every story.

27 April, 2024
Dozens of rentals the last few years and the Hertz location in Saint George, UT on Bluff Street continues to provide consistently top shelf service. Spring in Saint George is a busy time for sporting events. If you are planning to visit Saint George, it is never too early to book your car rental. Between the Airport and in town Bluff St locations, the variety of rental cars and SUVs Hertz offers means they always have a vehicle that meets my needs.”