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March 2024 by Joseph Quezada
Not many shops in my area that I know my car can go to. Based on my past visits to Big O’s I know I can always count on them!
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March 2024 by Don Cooper
I alway buy my tires at BigO! Great service. The calling my Raptor with a yearly contract.
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March 2024 by Steven Pearson
Got a screw in the back tire of my pickup. They got me in before closing and took care of it quickly. Super friendly and helpful. Had a great experience here. Thank you!
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December 2023 by Bailey Buchanan
Awesome experience!! Went in for a flat tire repair in the morning. Seemed pretty busy so we were prepared to wait for a little while, but the staff was super quick and efficient. We were in and out really fast! Everyone who worked with us was very friendly and kind :)
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December 2023 by Angie Najarro
Back in September I came for the first time to get a patch on my tire and I had to come again for the same problem on a different one. The guy at the front desk—he had like dirty blonde hair, was so nice and friendly! I came in last minute and although they seemed a bit busy, they helped me out right away. I was in and out in less than 15 minutes. I really appreciated their help!
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December 2023 by James Torgensen
Pulled in off I-15 heading south because I started hearing a horrible clapping noise under the engine. They lifted the car on the jack and found that the clip on the wheel well broke off and was flapping in the wind. Replaced it and all the others with better body mount pins and not 10 minutes later sent us on our way for FREE!!! YOU GUYS RULE!!! THANKS BIG O!!!
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December 2023 by Jennifer Chidester
I received the worst customer service. I got there a few minutes after 8 am to get a flat fixed. At 10 I started asking about how much longer and was told mine was next. They pulled in a business fleet truck that was dropped off the night before. I started asking questions and was getting livid with the answer. My flat was not a priority for them even though I was in person waiting and not a fleet vehicle dropped off ? they were extremely rude and I would never recommend them to anyone. I went to discount tire and it was fixed within 45 minutes. And they were busier.
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November 2023 by Elizabeth Batty
Of course, it's an awesome place to buy tires, etc. Wonderful customer service. Recommended highly.
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October 2023 by Joe Fairbanks
I bought Brand new tires In Salt Lake. I stayed the night in Saint George. The next morning. I checked my fluids and I Noticed I was low On oil. I Went to this Big o tire And Explain my situation. The manager didn't ask me any questions. Right away, he told me, To pull into a Bay and he would Check all my fluids for me. Grade a service.
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October 2023 by Me Me
Just came down for a funeral, low on cash and Justin gave me a tire repair for free. He doesn't realize how much he truly helped me. True angel. Thank you!
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October 2023 by Jackie Keel
They were SUPER fast and efficient. The cost was amazing compared to the dealership and other tire places and the employees were nice and overall an awesome experience.
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September 2023 by Jason
I've visited this location in the past for various vehicle maintenance services besides tires and have always been pleased with the service and the friendly staff. That positive experience was one of the reasons I chose to purchase tires from them.It's been over 5000 miles since we purchased the tires, and we brought the vehicle to the St. George Blvd location for a tire rotation this morning (9/1/2023). While it's not always necessary to balance tires during a rotation, it's generally a good practice. Many shops include tire balancing for the life of the tires when they perform rotations.During my visit, I noticed that they were only rotating the tires and not balancing them. I simply asked if balancing was part of the service, and one of the employees mentioned that they only do it if you purchase the tires from them. This surprised me because we did buy the tires from them, and it's a brand of tire that only Big O Tires sells. Then, the employee mentioned that I should inform them next time if I want the tires to be balanced. It seemed like they felt bothered by my question because afterward, I noticed that they didn't even spin the tires in the machine; they just placed the tire in the machine to give the appearance of balancing, even though it seemed clear they didn't want to do it initially.I never received a receipt of service upon completion, which typically includes the date of service, tire pressure psi, torque specs, and other details. I would have asked for one, but I was clearly distracted by an employee with blonde hair and a ponytail who was folding his arms, staring, and shaking his head as I was leaving. His behavior came across as unprofessional, rude, and unexpected from a business. If his intention was to prove a point, he certainly succeeded, and it left a lasting impression of feeling uncomfortable about taking my vehicle to this location again.
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July 2023 by Mike Wickstrom
Heading for Lake Powell from Southern California had a blowout on the boat trailer 50 miles from St George. Since my family was an hour ahead of me & stopping in St George to eat I asked my 14 y/o daughter to call around for my size tire and she found Big O had them. Been towing trailers long enough to know you must always have a spare. My spare is 10 y/o but got me there. Pulled up, the place was crazy busy but they were able and kind enough to squeeze in a loose wheel for me. They even insisted on mounting it back on the trailer and the putting the spare back in the bed of my truck. I just might be dropping by there on my way back home and have them do all four. Top notch service and folks, the few employees I spoke to were great.
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June 2023 by A. G.
Excellent fast service for an oil change. I asked for advice on my tires and they were honest and said I had time, and didn't try to sell me on new ones.
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May 2023 by Jim Leggett
I will break my experience down into categories:1) Service: I think they are customer oriented and professional. My experiences here with the staff have always been friendly and courteous.2) Quality: For a big name store chain, the quality you get is decent, and in most cases, I would even say Good.3) Price: This is where I have some issues. They have a decent quality product, but they aren't competitive with other tire places locally. For instance, a quote for 4 tires from Big-O for a Cooper, mid-grade 50,000 mile tire is approximately $1100 after taxes and mounting.Costco quotes $900 for 4 new Michelin's and includes mounting.Michelin is one of the top tires on the market and comes in a couple hundred below Big-O.4) Honesty: I personally haven't run into any issues with honesty at Big-O that I can tell, but I have a friend who claims they have been misled by them in the past. Let me just say that in St. George it is very difficult to find honest mechanics that aren't trying to get you to replace everything on your vehicle every time you come in.My advice is to price shop and get quotes. If a place gives you attitude about getting a quote, find some place else.If you can't find anyone you feel you can trust, you can go talk to Rustin at Grease Monkey near Costco. Grease Monkey normally only does oil, but this particular shop is a Full-Service auto shop, and Rustin is the most honest and trustworthy mechanic I have been able to find since moving to St. George two years ago.
