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March 2024 by Anders S
Usually the wait time is short. Staff are friendly.
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March 2024 by Quinni Casoni
Horrible. When a package wasn't deliverable, they threw it away. They didn't even tell me. It wasn't a perishable, it was a piece of cloth! A very meaningful piece of cloth! I went and called and had to wait 30 minutes to actually talk to somebody. They've got me crying.
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February 2024 by Liam Langston
Kind workers and the mail man that come to my house always says "hi" back to me. He is the true meaning of a mail man, trying to show kindness even while working on the long and hot summer days.
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February 2024 by Scott Kent
Always been great and helpful for me! I have shipped somewhere around 200 packages with them so far
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December 2023 by Joni Miller
I am always treated with respect, professionalism and courtesy at this facility.
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March 2023 by Rebecca Knudson
I use this post office to mail orders from my online business. The ladies in the front are always friendly and helpful and often give me tips on how to mail things in a cheaper way.The number one reason they are the best though, is because they always have candy for my girls. They buy it themselves. That kind of customer care is so impressive!
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January 2023 by Tate Trinnaman
Find somewhere else to ship your packages. I've used this post office to send out many orders for items that I've sold online. At one time I took in half a dozen packages and left them on the package drop-off counter. After a few days of not having the tracking number updated, I had to refund all of my buyers, likely costing me upwards of $500. After this happened I took in one other package and made sure to hand it to a teller and got a receipt. Even with this the package was lost and never delivered, again costing me money. Do not use this post office if you want your packages delivered.
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January 2023 by Nicholas Cronk
The employees at this location have always treated me with respect. Sometimes they don't have enough tellers and the lines get long, but they have always been pleasant.
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December 2022 by Denise Pyper
Not getting my mail. Have been to office many times. Twice expected phone call back. Not at all! Worst customer service!
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November 2022 by Diana Sanchez
This location is great! Always kind, efficient and willing to help! My most recent interaction with Pala was great! She helped me track my package before it was sent back to the carrier and I was able to pick it up at the location.
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September 2022 by Madilyn Warren
I called this store to get help with one of my packages. The woman I talked with on the phone (I wish I got her name) was so helpful and got it all figured out for me. When I came to the store there was misunderstanding and I talked with Whitney who was also so helpful and got my problem resolved. Awesome customer service and I appreciate the help especially when it's not something they necessarily had to do, but were willing to anyways.
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September 2022 by Chris Poole
Springville has the most Goated Post Office in the country. They give you packages and stuff. The doors in the building open automatically, but note sliding, they open like a regular door. 10/10 would recommend.
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July 2022 by Ryan Witney
Canyon road mail Lady won’t deliver packages and I’m not the only one to have this complaint!!
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May 2022 by Gen Eric
The employees are efficient and nice. It's one of the best post office I've used. It services a smaller town, and usually, I'm in and out if I avoid busy times like Christmas season.
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April 2022 by Douglas Robinson
This facility has horrible customer service. The Postmaster will not allow a truck to come pick up packages at our facility, but our daily mailman doesnt have enough room in his truck to pick up everything. Very condescending and needs to do better
