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April 2024 by Veronica Giles
Very friendly, clean facility
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April 2024 by Scott Sticklen
I rented a space at Prime Storage for around a year or so. The facility was always clean and tidy, during winter the snow was always cleared. For the most part, Daniel was the representative there. A delight to work with, always very helpful and accommodating. Daniel knows his stuff. Recently, Dustin has been the onsite representative. He also has been great to work with. Like Daniel, Dustin knows his stuff and is extremely good at communication. I would recommend Prime Storage at Springville to anyone looking for a tidy, clean facility to store their items.
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March 2024 by Nadia Barajas
Dustin in springville was very helpful answered our questions and explained everything straightforward. Place is clean and well kept. Prices are affordable.
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March 2024 by Charlotte Sanchez
Okay I am not one to write a review but this kind of customer service was outstanding. Dustin had the most welcoming attitude I’ve experienced, even if it was just over the phone! Definitely recommend not only prime storage but DUSTIN specifically
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March 2024 by Alley Peo
I showed up without an appointment and with lots of questions. Dustin took great care of me. He went above and beyond, and helped me reserve a unit and understand what size I would need. Excellent service!
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February 2024 by Patrick Stevens
Worst rental place I ever used. NO employee ever at the office. Gate wide open 24 hours. Lights not working at inside hallway storage units. A total rip off and unsafe place.
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December 2023 by Enrrique Maldonado
Awesome place to store your things. Very good communication from the start.
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October 2023 by Scott Kent
No problems at all and very good communication from Daniel!
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October 2023 by Samantha Perry
The prices here are great, however trying to get a hold of someone that's on sight is a joke! We've been trying for a week to get our unit updated to a bigger one and haven't been able to reach anyone on sight to get it done. It's very frustrating considering the only time we can move things is on the weekend. We can get customer service and they're great. But it would be nice to have someone physically on sight to be able to get our stuff done.
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September 2023 by Nancy Andreadakis
The customer service was excellent. The facility was clean and well-maintained. The cost of the unit was very affordable and the 1 month free rent promotion was a tremendous perk. The only drawback was that before we rented the unit I did not know there was no access to circle around the back of our particular row of units which forced us to have to back out our truck pulling our13 ft trailer each time we exited which for newbies like us to trailers was extremely difficult, but the manager was very patient and helpful with us and even moved his car each time to give us more room to maneuver.
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September 2023 by Allie Navratil
We had two units at the Springville location and really have enjoyed it there. The location is close to where we live. When we were able to downsize from 2 units to 1, Daniel was able to help us out quickly and have been really great to work with.
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September 2023 by Diego Rojas
The process was very simple, I got my storage the same day when I need it, the manager was super friendly, clean location, 100% recommended.
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September 2023 by ERIKA BASSETT
Great location! Excellent rates for the space! Convenient hours! Super friendly and accommodating employees! Thanks for a great experience!
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August 2023 by Mauro Properzi
I've rented a unit for a year while I was living abroad. It's a convenient and clean location that can be accessed 6 am to 10 pm. I did find quite a bit of dust on my items upon my return but no water damage or other significant problem. And Daniel has been great to work with.
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August 2023 by Loinda Hartnett
Sarah was incredible! She stayed late to get us set up in our unit we needed on a Saturday!
