Rustica, a business known for its exceptional products and outstanding customer service, has consistently impressed its customers. The dedicated team, including Amber, Terri, and Kristi, have been praised for their extensive knowledge and willingness to assist customers with their needs. Whether it's helping customers navigate the right hardware for their projects, providing clear and precise instructions, or offering design recommendations, the Rustica team has consistently exceeded expectations. Customers have highlighted the company's informative installation tutorials, high-quality products, and the ease of working with knowledgeable staff, even on a Saturday afternoon. The reviews emphasize Rustica's commitment to delivering an exceptional customer experience, with one customer describing their interaction as "an incredible positive experience" and another summing up the overall service as "OUTSTANDING." Rustica's dedication to supporting its customers throughout their projects has earned the business a stellar reputation.
Lisa at Rustica was a great help in figuring out how to put a door in front of steps. I had no idea the right hardware to use. I built my own door, but the no show hardware was the key to getting right up to the ceiling with minimal gap. If I ever build or hang a barn door again, they will be my first call.
May 2024
Had a question on a pre-assembly for door going out of the country. Called the 800 number and directed to the right department and answered my question without delay and followed up with clear and precise instructions, it took less than five minutes to resolve. Service as it should be, thank you!
May 2024
Good phone experience, and really helped with the postage pricing!
