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10AM - 8PM
977 W 400 S Suite 201, Springville
Mobile Phones
“Makenzie, the Assistant Manager at the Springville, Utah store, went above and beyond in demonstrating patience, professionalism, and helpfulness to us. She walked us through every step in changing our account and plan and was incredibly kind throughout the process. She was wonderful! We were skeptical about choosing T-Mobile after a less than positive experience at the Spanish Fork store, but after our experience with Makenzie, we will definitely return to T-Mobile in Springville in the future.”
“Got my phone fixed and it had further issues and they fixed those and went out of there way to make sure I walked out of there with a phone. Dakota was super helpful and kind. Highly recommend”
10AM - 7PM
79 State St, Orem
Mobile Phones
“I was very impressed with the friendly and knowledgeable staff that helped me. They answered all my questions and showed me how to get my phone working properly. Best service ever!”
10AM - 7PM
1274 N Cyn Crk Pkwy, Spanish Fork
Mobile Phones
“He was knowledgeable and explained everything to me. He was very personable and I had a great experience today.Purchased what we needed. So happy to have one in Spanish Fork.”
“Alfredo is amazing. Everytime I come in and work with him the service is quick and at the same time he is still really friendly. He does a great job of making the red tape less painful. Certainly gained my loyalty.”
“Excellent service, they always support you and have a lot of initiative to support you, 100% recommended. Greetings to Angel
Excellent service, they always support you and have a lot of initiative to support you, 100% recommended. Greetings to Angel”
“Great service! I’ve never had my screen replaced outside of Apple care so I was skeptical at first. Woah did they outdo my expectations! The screen looks better than it ever did before it was cracked. Everything’s fully functional now, even the camera (which I thought was shattered). It only took two hours for them to fix the screen which was very impressive. I thought it would at least take a day or two.
Super friendly employees. Joshua really helped me find exactly what I needed and was very nice. I would recommend this place to anyone. I’ll definitely be coming back soon”
“This was a great experience. I dropped off my phone and Madilan told me it would be about 10 minutes and when I got back it was ready for me. She was very friendly.”
“Braxton was excellent in helping me with what I needed. He was also very kind and very helpful and explained the information in detail today and helped you understand all my questions.”
“The service agent was super helpful, very friendly, very knowledgeable, and showed great expertise in helping me resolve my issue. Great store atmosphere as well!”
“Cory was very knowledgeable and efficient. Walked in with a phone that didn’t work. Walked out with a phone that worked with a bunch of upgrades and new ESIM all for free.”
“I had an exceptional experience at Verizon thanks to Maggie and her fantastic team. Their knowledge and assistance were invaluable during our 6-hour visit. If you're in need of Verizon support, I highly recommend this store for their outstanding service and dedication.”
“They did pretty good informing us about the plans and all the paperwork required. The only reason I'm giving them 4 stars is 'cause they don't know about the specs. Of the phones they have for sale. Plus non of that information is visible to the client so you can compare. You have to look it up yourself. Besides that the service is pretty good.”
“If anybody thinks this store is a scam or doesn’t care I can surely tell you that’s not true the manager absolutely worked day and night to help me he even did save me money. Kurtis and Julianna thank you for all you guys did.”
“Luis y Abraham Were AMAZING, that’s what you call a good costumer service! Les invito a todos mis amigos latinos a venir a la tienda en el Mall! They were sooooo helpful and very nice, and they have great prices, also they speak Eng and Spanish”
“We felt very lucky to work with the guys at Verizon in the orem mall. They help us understand the promotions and gave us advice on what options would be best for us.”
10AM - 7PM
Na, 125 W Center St, Orem
Mobile Phones
“I walked in the this location was greeted with great service. The manager resolved my issue with my phone and took the time out to show me how to fix the issue if it happened again. Great service with smile, professionalism, and compassion !”
10:00 AM - 9:00 PM
545 E University Pkwy, Orem
Mobile Phones
“Loved the service here I got helped by Jorge he helped me pick out my new phone and a case for it told me what plan would be best for me and didn't have to stress much about anything else clean and easy.”
8AM - 5:30PM
1 E Campus Dr, Provo
Mobile Phones
“I so appreciate working with the BYU cell phone office for our personal cellphone lines. It seemed like any time I had to call our previous carrier about our service before I would be on the phone for at least an hour until the problem was resolved. The BYU office always takes care of things so quickly!!! In addition to the amazing customer service, our phone bill is half of what it used to be!”
“Jess was PHENOMENAL! She helped with all my questions and was really knowledgeable when my phone was having problems. I didn't understand exactly what was going on with my phone, but she helped me learn more about how a phone battery can get swollen (which is the problem I was having), I would definitely recommend this store to my friends.I normally only post restaurant reviews from this account, but I needed to share about this place. Thanks so much!”
10AM - 7PM
988 S University Ave, Provo
Mobile Phones
“Today I walked into Provo cricket and Ammon was very helpful towards my Friend that had to do a payment and help me understand and her about the great deals they have!”
“I loved the service of young Andrés. Always very attentive and super helpful.
I will never leave my Metro Orem store especially because of your good service.”
“I've been a customer for about 10 years now but was having issues upgrading my phone plan online. I was advised to go to my nearest store (which I have never done before) and I am glad I did. Maggie was extremely helpful and accommodating in getting my issue resolved. She went over the different plans, promotions and upgrades available for me without being pushy or selling me anything I didn't want. I was very pleased with my experience and will be returning to this location in the future for the excellent service as well as the wide selection of available merchandise store.”
“Fabulous customer service! Have been using cricket for Years. Never any unexpected fees or any unusual issues with my phone service. I've been using cricket 7 Years and absolutely love them! Thank you for treating me so good!”
“I've bought a phone and home internet from here, love metro, no contracts so I don't get charged for service, that is shut off, like most other carriers.”
“Target always has everything I need. Especially this one. When i need something, I go to target. When I don't need something, I go to target. When I'm sad, I go to target and target tells me what I need, and then I'm happy again. Me and target are good friends and I think if it keeps going this way we will be besties for life.”
“By far the most helpful T-mobile store. After being misled by 3 different stores and wasting countless hours trying to figure out to simply trade in some phones, Caesar, Jacob, and Logan helped us quickly and respectfully. I will be going back to this store for any of my phone needs.”
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“Emily worked so hard to get me a price I was more comfortable with and was so kind to both me and my service animal the entire time we were in the store. It is because of people like Emily that I feel grateful for and confident in my local Verizon store. Also, she geeked out with me over my new green iPhone! Thank you Emily!”