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January 2024 by Dave Jones
I’ve come to this store three different times for a part they said they had available online and over the phone. All three times there is no part. Terrible business go to one of the other 50 part stores in Springville.
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January 2024 by Adilene Pantoja
My mom when today to ask for help because sumthing was wrong with her car and she wanted someone to help her so she stopped by and she asked if some spoke Spanish to help her out , and this Old man in a RUDE tone told her “ WE DONT SPEAK SPANISH HERE DO U UNDERSTAND “ and my mom said yeah I do understand and left . I would not buy anything from this place anymore
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December 2023 by Justin Paulsen
I didn't catch the name of the guy helping me, but he was really excellent running diagnostics on my battery, explaining what the diagnostics shared, and getting a new battery installed. Best auto store experience I've had.
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October 2023 by Ellen Ezell
Ryan was very helpful. I had never changed my tire before on my old but new truck to me. He changed my tire for me and was very kind while doing so. Great people at this location.
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July 2023 by Buggy 123
Great people and very nice 10/10
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July 2023 by Jacob Shelley
I always use this location. The guys are great
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May 2023 by pamela Hernandez
Monday I stopped by because my cars air conditioning was not working… the service is 5 stars if I could rated more I would!! The Store Manager Valente was excellent explain to me about what I needed and went the xtra mile to help me out with the process!!! Save me of paying about $500 dollars at the mechanic Thank you so much
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May 2023 by Rich Nelson
Really friendly and helpful staff at this location.
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February 2023 by John Baker
Fast and friendly service and they even let me borrow tools to swap out my battery in the parking lot.
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January 2023 by Gavin Gifford
The workers have always been very helpful and polite. And they have a great selection of parts and such. If you need a part, chances are that they'll have it. Important note: don't necessarily go by the online availability of items here. Some items say they're in stock here online but they're not actually in stock. If you're unsure, just give them a call.
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January 2023 by Sammie Daulton
Went and got wipers for the snowy weather, gentlemen helping us was very generous with his advice and help! Thank you again !
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October 2022 by Ray Andrew
These people are great! I took my power converter in to see if I could return it because it kept tripping my fuses. There was a lot of activity going on in the store, but staff members took the time to help me understand the specifications of the converter so it finally made sense to me why it wasn't working. It was the wrong one for my needs. I had purchased it by focusing on the wrong numbers.Staff helped me select a more appropriate converter for my device and take it out to my car to make sure it worked. They brought out a pair of pliers so I could remove and replace the dead fuse in my fuse box. After that, the new converter worked perfectly. I made the trade and walked out with a new converter.I did not expect this kind of service. With so much of what goes on today, I frankly expected to be advised that they were too busy and that their policy did not permit them to do this or that (such as loaning me a pair of pliers for 30 seconds). Many times when I go to retail places these days, I discover that I know the product better than the store attendant, which isn't a good sign. So I was really impressed at AutoZone today. Kudos to you guys!
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October 2022 by Kace Heiner
Autozone seems to always have very friendly staff. However, I have never been successfully helped at autozone. I always have to go across the street or down the road to O'Reilly's.
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September 2022 by Vicky Betts
I have came to Auto Zone for years. But your policy needs to change or expand better. My son came in to buy led headlights. The store manager let plug them in and try them. To make sure they are the right ones. So he bought them. He was able to fix the older one but soldering the wires together. Then tried to return the one's he just got. He couldn't. Because of your policy. You guy get young teenagers in trying to fix their own cars to save money. But you don't explain your return policy. On electronics or electrical things that's not right.
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September 2022 by Cary Stockwell
Was in and out so quick, don't have much to share. Store was clean, the staff actually asked m e what I was after, and was friendly.
