-
February 2025 by Genesis Ferrer
Robert is the nicest and kindness person ever. He’s always polite and respectful. If you have trouble understanding something he always addresses with patient.
-
December 2024 by Matias Hiltunen
Didn't even try calling when we weren't at home, now they demand that we take the bus down to their office before they send the package back across the Atlantic.
-
December 2024 by Alexis Ray
2/3 clerks were happy, kinda and attentive. So great!
The last clerk was short and impatient and embarrassed customers if they didn’t understand what she was saying.
-
November 2024 by Taylor High
Very quick service! I went to drop off and package and have a label printed, workers were friendly and helpful!
Additional: I went to mail another package today for an eBay order and it was my first time dealing with their service, Gaylene helped me and was super patience through my learning and questions!
-
August 2024 by Evelyn Ramirez
Never going back here, Gaylene is the rudest clerk. But I see I'm not the only one who complains about how rude this lady is. She shouldn't be helping customers. Very unfriendly and very unprofessional.
-
July 2024 by Eric Goodell
The people in the front are awesome to work with, but the building is falling apart.
-
July 2024 by Bigfoot Pines
First off, the people working at the post office on a day to day basis are fantastic. Super helpful and kind! The person who delivers my mail, Paige, absolutely TERRIBLE! I’ve lived in Spanish Fork for over 20 years, and the last couple years, it’s been one specific mail carrier during the week. She will send mail back without attempting to deliver it, not leave the pink slips on the door for packages or certified letters (needed a car title for weeks that she ended up just returning to sender without any attempts), as well as driving on the sidewalk to put mail in the mailbox without getting out of the vehicle. My family is very aware about leaving 10+ feet to the mailbox when parked on the street, but if we have any vehicle anywhere not directly in the driveway, guaranteed we won’t get mail that day. All of these incidents happen constantly and are not singular event when Paige is the delivery person, and we’ve never had any issue with anyone else at this location.
-
March 2024 by Hailie Gleason
Went in to mail a package today (3/15/24) at about 11:30. I was very friendly walking up to the counter and greeted the woman helping me and stated what I was there for. The woman was absolutely vile the whole encounter. Demeaning and condescending for absolutely no reason other than I politely answered her question to her face instead of pushing the button on the pad that I didn't know was necessary until she rudely said 'Dont tell me, push the button on the pad.' Being flustered, I accidentally pushed the wrong button on the check out pad to which she said 'You just pushed the wrong button, let's start this again.' to which I politely appologized. She then condicendingly explained the whole process over again and we finished the transaction. She then asked if my son could have a sucker, and I refused. You don't get to be a horrid person to me then try and save face by offering a child candy. I'm genuinely sorry if she was just having an off day, but people should not take it out on total strangers, especially when they work in a customer service job that they chose.
-
March 2024 by Janice Frye
I just have to say, Kim and Robert have seriously been so kind and patient with me every time I go in. In fact, I don’t think there’s a time I’ve gone to this post office and they haven’t made my life easier and better. I’m really glad they’re here, the old post office I used to go to I knew everyone would be in a horrible mood and this one is just the opposite!!!! Thank you all so much!
-
February 2024 by Jt Startup
I recently moved out into my own apartment and needed to get the keys for our mailbox, I go to the post office on a Thursday asking to get my keys done because we will have mail being delivered to us. They told me the next time they can get it re-keyed is the following Tuesday, great not that long. I go in at the time they tell me and they have a line to the 1 door they have open. I wait about 15-20 minutes for something that should’ve taken 2 all because with that long line there was only 1 person doing anything. I get my key, go back to my apartment mailbox and the key doesn’t work. I tried calling 3 times and no answer. So I take it back and have to wait another 10-15 minutes and they talk to me like I’m completely stupid. Like “are you sure it didn’t work” “are you sure your at the right box and box number” I confirm everything was right and then they proceed to help the next person before I was even done talking to them. This place needs serious work.
-
February 2024 by Peter Koense (Sneeky)
Great place 👌
-
February 2024 by HardLuck801
Went there Friday and Saturday. On Friday I was helped by Robert and he was very nice and helpful. I witnessed the clerk next to him being very rude and bad attitude to her customer and I felt bad that customer had to deal with her like that. Well I had to go back Saturday to send a few more items out and I had the very rude lady I saw the day before. Her name is Gaylene and she obviously did not want to be there or do her job in a nice customer service way. She was so rude and pissed off that personally I'd now rather drive over to Springville or Provo then to have to deal with her again!
-
February 2024 by Joni Driskill
Workers were super friendly and helpful.
-
February 2024 by Anayeli Cortes
Went to the post office today because my fiancé needed to send something out, we were helped by a lovely girl (I think he name was gretchen) but the lady working with her (short brown/blonde hair) extremely rude to the other customers and I find it distasteful having someone like her working there..Customers receiving attitude for asking questions and girls translation for their Spanish speaking mother getting chuckled at over an asking a question that could’ve been nicely answered. Do better usps.
-
January 2024 by Jentrie O'Bannon
I recently moved out into my own apartment and needed to get the keys for our mailbox, I go to the post office on a Thursday asking to get my keys done because we will have mail being delivered to us. They told me the next time they can get it re-keyed is the following Tuesday, great not that long. I go in at the time they tell me and they have a line to the 1 door they have open. I wait about 15-20 minutes for something that should’ve taken 2 all because with that long line there was only 1 person doing anything. I get my key, go back to my apartment mailbox and the key doesn’t work. I tried calling 3 times and no answer. So I take it back and have to wait another 10-15 minutes and they talk to me like I’m completely stupid. Like “are you sure it didn’t work” “are you sure your at the right box and box number” I confirm everything was right and then they proceed to help the next person before I was even done talking to them. This place needs serious work.
