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February 2024 by Michaela Maxwell
I went to pick up a prescription. I had to call multiple times to get an answer. When I was finally told it was in, I went in. The lady helping me was not very kind when she misheard me and told me I had to be giving her the wrong birthdate, rather than just fixing it the blame was put on me. A car was sitting at the drive up and employee stated they would get the drive up in a minute while another employee said “let them be”. I don’t know why consumers were being ignored. Costumer service is terrible here. I will be trying a new pharmacy now that I see how they respect costumers.
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February 2024 by Landon Maxwell
Their pharmacy is terrible. Finally after a couple years of trying, officially done. You try calling the phone they’ll ignore you. You go in and ask them about your prescription and tell you that they never got anything in. My doctor said they had to leave a voicemail, so they check the answering machine and behold, there it is. And turn around to tell you that you should have just called before hand so they could start getting it ready. So now they give you the 10-15 minutes, more like 30-60. And every time you come back their ladies at the front counter are rude. Save yourself the time and go somewhere else.
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October 2023 by Nestor Adrian
The place is great, the staff is very nice and they have your prescriptions in a timely manner.
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September 2023 by Samantha Romriell
Quick! Simple! And have everything in stock.
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June 2023 by Beth K.
Not having the weekly AD PAPER is NOT a great idea. Having ads that say "$1.00 off" is a terrible idea, off of WHAT? For those of us who are living on a very tight budget, these latest differences are really a big inconvenience to us. You should be more honest in your advertising. You would get a 5* rating if you went back to the sale PAPER and didn't advertise the "$ off as opposed to the actual price of the item.
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May 2023 by Gina V.
Brenda in the bakery dept made the most incredible cake ever for my daughters "white coat" ceremony. I asked Brenda if she could google "white coat cakes" and together we found some ideas from other photos. She really took it to another level. It was a huge hit, everyone loved it. It was delicious too! THANK YOU Brenda. You really made the celebration fantastic.
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March 2023 by Mike Hatfield
They used to be great but recently they have decided they're smarter then my Dr. And have a store policy to not fill some prescriptions and started referring me to other pharmacies. It is just this Macy's and I love the rest of them.
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March 2023 by Natalie Davis
By far, the best pharmacy in Spanish Fork. Close tie with Stone Drug, but still the tops!
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March 2023 by Will Fishbean
Clean store. Helpful employees. When asked for help, I have never had an employee not appear to be eager to help me find what I was looking for even if they didn't know where it was. That kind of customer service creates life long customers.
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September 2022 by Chenoa P.
I love maceys especially there bakery. We always order our birthday cakes from there. I also ordered my wedding cake from there they do an amazing job every time. I just recently ordered a cake for my daughters birthday and they are able to do it no problem with only two days notice. Won't go anywhere else for our cakes.
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March 2022 by Jake Golding
They're curbside delivery is slick. Order on your phone and pick it up without getting out of your car.
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March 2022 by Abbi
They've refurbished and raised their prices. They have a large selection of good quality foods and the staff is friendly. I've been going to this grocery store since I was 5. It's changed, but it is still nice and I enjoy getting their Kong cones every once in a while. I'm disappointed that they raised their prices even though much of their food is the same quality as before, but they did re-vamp and now even have a soda shop inside (don't get their boba it's not worth it). Overall, I like Macey's for their selection, decent quality, and the nostalgia I get when I visit.
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March 2022 by αιβο Δ
Better than Smith's
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March 2022 by Mike N
This place place is great!Its only downfall is they are so busy, and the area, that traffic is crazy! And all the Karens driving through at 100 mph. Ha!It is a great business, good prices, great service and all you need in a grocery store.Going here for ice cream is literally a tradition for so many families and sports teams!This company INVESTS in the area because it is a home town type of business. An honest and amazing business that has been an icon of Utah decades.
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March 2022 by Abby Brown
If I could give zero stars I would. Because that’s what they were able to provide for me, absolutely nothing. Came in literally as the clock changed from 8:00 to 8:01 and they rudely refused to help me because “we close at 8”. Clearly they closed down shop at 7:45 or 7:50 in order for them to have the lights off and completely closed up. Meanwhile my gut was wrenching in pain in need of the anti-nausea pills I had gotten prescribed to me just minutes before as I was hustling straight from urgent care to there.Zero customer service and zero compassion. Not what I thought Maceys as a company stood for.
