December 2022 by Julia Love
*WARNING* DO NOT use this place! I’ve had my device for 4 weeks and paid close to $600 so far. They’ve charged me 4 times in 1 month for: Lease charges, Roadside assistance fee (didn’t even work), device protection fee, sleeve lease fee, data processing fees. Twice in 1 month the device claimed I had “3 violations: needs service”. Took it to the service center to avoid being locked out and paid $30 to get it reset twice now. Got locked out, stranded at work called their roadside assistance service that didn’t help. The funny thing is I don’t even drink. I got charged for something else years ago but am required to still have this in my vehicle. Every time I call I’m put on hold for 40-50 minutes, transferred only to get put on hold another 40-50 minutes or hung up on. I’m not sure where they’re located but this place is a rip off. Don’t sign their lease agreement because you can’t get out of it unless you pay for the entire device.
