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February 2024 by Sam Cypert
I really wanted to be able to leave a positive review because Frank was a nice guy, but I’ve encountered multiple problems throughout the process. First of all, a seller shouldn’t advertise a “warranty” if you never get the paperwork. I bought my car over 5 months ago and haven’t received paperwork to sign or even a text response from Frank. Once he gets your money he’s as good as gone. It took months to get my plates and he literally got them to me at like 8 pm on the last day of my grace period after me bugging him nonstop. Also, Frank told me he was having the car detailed for me the day I bought it… It clearly hadn’t been detailed because there was grass everywhere, , potato chip crumbs in the backseat, crumbs in the cracks, etc. If I’m buying a car I don’t expect it to be dirty. The worst part was that after a week of having the car it started to smell like rotten food. I couldn’t figure out what it was and reached out to Frank about my issue with the “detail”. He brushed it off as nothing. Another week went by and I found an old BABY BOTTLE/SIPPY CUP under the passenger seat. Frank had clearly been using this car as his personal car, which is fine, but at least make sure it’s clean if you say it’s going to be for and respond to a text once in awhile. Frank, if you could get me my warranty paperwork I’d appreciate it!!
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November 2023 by The Boss
Frank did an amazing job helping and being honest about his cars. Helped me throughout the whole process in getting my dream car! Definitely worth working with him, if I could give him 10 stars I would!
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June 2023 by Todd
I can't stand car dealers, but........Zima was advertising a Subaru I wanted to look over (they deal mostly with Subaru), but I can't stand car dealerships with all their games, fees, huge amounts of overhead, etc., however, I decided to give Zima a shot. I spoke with Carlos the owner, he is very nice. I came in, he told me about the car and he was OK with me taking it to my mechanic. The car actual had enough fuel. We were gone for a couple hours and Carlos never called asking where I was. We loved the car. I offered a little lower than his asking and he accepted on the spot! There was not "well,,,,let me talk to my manger, blah, blah, blah" like you get at every other car lot. I pointed out at least 10 things that needed attention. Things like a small crack in a tail light, rear plastic seat belt channels were cracked, it was missing the bottom large engine cover, paint scratches, and other minor stuff. He agreed to fix or replace them all. He even provided a brand new second key fob. If I could give 10 stars, I would!
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May 2023 by Nicholas Moyle
I bought my 2005 Honda Pilot from them back in May of 2018. They did a good job and were fair to work with. I cannot remember the gents name but they restored my car well and other than normal wear and tear the car only had one weird electrical thing that was easily remedied.
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May 2023 by Francisco L.
My wife and I went in to look at a 2019 GMC Acadia, We met and spoke to Carlos, We were very pleased with the clear communication, honesty and no pressure one on one We received from Carlos, There was alot of value that was provided and as business owners my wide and I definitely appreciate good business, We've had the Acadia 6 months now and will definitely be coming back for our next vehicle! Once again, Thank You Carlos!
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December 2022 by Amee R
DONT BUY FROM THIS COMPANY!!!! The car started making noises and the ac stopped working a few days after purchase. We called and they sent us to a little shop to have it looked at. We were told it was $200 to fix. Paid that and it started making the same noises and the ac stopped working again... Just found out that this shop bought this totalled car from a scrap yard and rebuilt it and sold it to a young boy looking to buy his first car. Frustrating and sad that people can be so dishonest!
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October 2022 by Kenna Maxfield
Gus was awesome to work with! He was very patient with me while I had a few hiccups with getting everything approved and I absolutely love my new car! Would recommend to anyone looking for a reliable and good priced car :)
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September 2022 by Amee Roe
DONT BUY FROM THIS COMPANY!!!! The car started making noises and the ac stopped working a few days after purchase. We called and they sent us to a little shop to have it looked at. We were told it was $200 to fix. Paid that and it started making the same noises and the ac stopped working again... Just found out that this shop bought this totalled car from a scrap yard and rebuilt it and sold it to a young boy looking to buy his first car. Frustrating and sad that people can be so dishonest!
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June 2022 by Todd Alder
Don’t get caught up thinking the big fancy dealerships are better than the smaller ones. I found an awesome Kia Stinger with rebuilt Title at Zima Auto. I went to check it out and Gus was so easy to work with, let me immediately take it out for a test drive. I had a pre-purchase inspection done that confirmed the car was in great mechanical and structural shape, and all the repairs were done professionally. The little items that were found Gus didn’t hesitate to take care of. Just a smooth car buying experience from start to finish. Highly recommend looking at Zima for your next vehicle. Also, Zima has NO dealer fees or doc fees. Couldn’t be happier with the Stinger I got and how smooth the process was
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January 2022 by Kinyon Green
I had a great experience buying from Zima Auto. Gus was professional, upfront, and honest about the vehicle I purchased. No shady sales going on here. I would recommend buying from Zima Auto.
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August 2021 by Adam Smith
Probably the best auto buying experience I have had so far. Gus was upfront clear and transparent about the vehicle we purchased. There was no pushy sales which was refreshingly nice. I would repeat in purchasing another vehicle in the future with Him.
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June 2020 by Milagros Garcia
Just bought A Mini Cooper from Francisco, I cannot say enough, Very courteous, Open and Honest, Gave me very good information and a really great deal! I looked around and Francisco definitely gave me the best offer, Very happy, I will be in the Market for an SUV soon and I will definitely come back here.
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May 2020 by Cesilia Dunyon
Francisco was amazing. He gave me a great deal on a beautiful reliable vehicle. He was very honest about his cars and was a straight forward guy...We came in to finish all the paper work and he asked how the car was doing if we were having any issues with the car I was having a issue with the AC it wasn't blowing out cold air so he took a look at it to and said there was a small issue and he could get it fixed for me at no cost on my end. He had me in a shop the next week getting it fixed he also replaced my battery at no charge to me. I didn't pay anything out of pocket. I defiantly recommend coming here if you want a reliable vehicle!
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February 2020 by Eliana Rauch
Excellent service! My family and I have been going to Zim Auto for years. Always friendly and they provide prompt and efficient service.
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January 2020 by Rental Contacts
I called about a 2016 Subaru Forester for sale on KSL classified as. I spoke with a Salesman and asked if the car had heated seats to which he replied yes. I then asked if the car had experienced airbag deployment as it has a branded title. He said he did not have that information and was away from the office currently but would get back with me within 30 minutes and let me know. I never received a reply back. Two days later, I texted that same number to once again ask about damage to that Forester. I have not received a reply to date. I would not do business with this company based on their Communications.
