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March 2024 by IVONNE LOGAH
Finally came back, and this place is under great management now. Good service and good communication.But the best Respect to customers.
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February 2024 by adi price
I had a bug fly in my car causing me to hit a fence and break my mirror on my car and when I called them upset and crying they were the most kind and professional people ever they never once made me feel bad for not knowing anything about cars and the guy who answered the phone was calm and reassuring he was kind enough to even come check my car for me and give me recommendations on where to go for a fix . I love how helpful and mom judgmental they are ! If you’re a girl and you also feel like car places usually treat you meanly or make you feel stupid I promise this car place is actually the best and they are so kind and so helpful and they have the best prices I only paid 35$ where online the piece I needed was listed at 75+
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February 2024 by Elano Silveira
It's a good place to buy parts if you own an auto body shop. However, it's important to be cautious. Even if you clearly communicate the parts you need to the employee, if they make a mistake, you're the one who pays for it, not them. They don't accept returns if they're at fault. It might sound amusing, but that's the reality. I recommend this place for purchasing parts, but it's crucial to closely inspect the parts before and after purchase to catch any mistakes on their end. If you run a busy shop without a dedicated person to follow up constantly, I wouldn't recommend it, as it could lead to frustration.
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February 2024 by Spencer Pivaral
Great prices, great people, if you don't like Interstate Auto call Keystone and pay double for your parts.
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February 2024 by Jon Schoenhardt
Closed Sunday. Extremely tight, narrow parking lot to maneuver a 53 foot trailer with sleeper cab. Loading and unloading is piece by piece by hand. They work as fast as they can.
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January 2024 by Rossy Elliott
They don’t keep cards on file. Makes paying a big hassle. Worth it to go somewhere more technologically savvy.
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January 2024 by guy allen
Great customer service really helpful
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December 2023 by Medium Rare
Awsome place
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November 2023 by Alecks Fernuco
No much to say but their delivery services sucks, they don't take a payment over the phone, they don't longer deliver to a repair facility, I mean we live in USA and this store policy is like the one on Latin America lol a total JOKE ! besides they charge you way more than if you buy it on EBAY... screw this place ... ill never ever order nothing from this place... it total SUCKS !
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November 2023 by Marcelo Galvan
One of the worst experience I ever had. Ruben He don't deserve this kind of job He don't have respect for customer. And he don't have respect for the Latino community. Company need to fire him and give opportunity to another person
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October 2023 by Mike Ross
They had one of the two things that I came for but couldn't tell me when the other part would show up and they don't have the option to order it. But otherwise everything went fast and easy and the part I did get was reasonably priced.
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September 2023 by Preston Wallace
They have great customer service and many body parts that you can't find anywhere else. Their prices are extremely cheap and or cost-effective!
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September 2023 by Alex L
Best value for quality aftermarket parts. I only wish there was a way to check prices and inventory online. Would save a lot of time.
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August 2023 by Ryan Ballard
Great parts, Bad customer service. I was told by an employee that they don't advertise allot and really just get business from word of mouth.Sadly I now have to tell people that even though the parts and prices are good, make sure the employees don't focus more on upselling you rather than listening to you and ringing you up for the right part.I have to wait till payday now to put gass in my cae after the white guy at the counter rang me up for the wrong part, got me on an upsell, and after finding out, decided to charge me for the proper part rather than refunding me the differance. All while telling me, " oh we will just void the transaction so it's like nothing happened and your original payment won't go through."Next time just do your job and try and make up for your own mistakes rather than shoving that onto a customer.
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July 2023 by jhony astuhuaman
Bad customer services. Thru the years a saw same people working there they customer services skills is VERY POOR. They gave you wrong parts and do not responsibility of they errors and if you ask them for returns they ca not guide you properly .