7-Eleven on South State Street has been a convenient spot for over eight years. The staff, especially a friendly employee who works the graveyard shift, is known for being polite, happy, and friendly, making customers feel welcome. The store offers a variety of snacks and drinks, which are tasty and handy when needed, though prices tend to be a bit high and products are highly processed. Some customers have experienced issues with the store's app and customer service, noting that the app's login process changed without notice and support lines are often unresponsive. There have also been concerns about staff behavior, with some customers feeling that certain employees need more training in respectful customer service, although overall, the staff is described as nice and polite. The store could improve by better maintaining product quality, such as changing Diet Coke tubes more frequently. Despite these minor issues, it remains a convenient and generally friendly place to visit.
We love this place. They have good cheeseburger hot dogs. Thank you!
November 2023
their app doesn't work and customer service doesn't answer the the phone ever so don't bother downloading they apperently changed the login procedure without letting me know sol now I cant log in to my account. On my third call they did answer and fix the problem
July 2023
You know who you are you only reason I’m giving the three stars because the rest of the staff is very nice and polite but you know who you are as soon as somebody gets in you start yelling and trying to educate people learn respect learn manners and learn customer service you need more training