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February 2022 by Shelby P.
The information provided by the robocall system is incorrect. Your prescriptions are supposed to be ready by a specific time, but they never are. Prescriptions appear to be filled slowly by the staff. There's no way to know if your medications are genuinely ready to be picked up until you speak with a staff member, and they can offer you false information.
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November 2021 by Megan U.
I've always gone to Walgreens pharmacies, I moved to Ogden a year and a half ago and have since been visiting the 12th street pharmacy. And every time is a terrible experience where I have to clench my jaw because it's just so infuriating. It says they're understaffed now and I understand that, but I've had terrible experiences even when they weren't short staffed. They can have a line of 8 people with only one tech checking people out and they literally don't even care. And no matter what time you go there's a huge line. They'll slowly walk across the pharmacy, don't care at all about making you wait. One of my visits I saw a tech getting angry with an old man who didn't understand his prescriptions. I've Had to wait 30 minutes standing in line for my prescription here. It's ridiculous. Go literally anywhere else.
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July 2021 by Google user
Walgreens always goes abo e and beyond Justin the pharmacist is amazing...
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May 2021 by Darla Gonsalves
Walgreens always goes abo e and beyond Justin the pharmacist is amazing...
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November 2020 by Jimmy G.
Not answering phones. Website not working to make COVID appointments. Then after waiting about 30 minutes on hold somebody finally picks up the phone and says "pharmacy please hold." Then I wait another five minutes before being disconnected. I know there is a pandemic going on but this is not acceptable even in the worst of times.
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October 2019 by Joe S.
Pharmacy doesn't advise of process when pre-auth is required. I could have picked up a prescription a week ago, but they didn't advise correctly on what to do, they said they would obtain pre-auth and no action was required on my part, which wasn't true, actually.
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February 2018 by Teddy Anne Allgood
Very caring pharmacy staff. Treats me as if I were family. Very clean store!
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June 2017 by Chase ism
I love walgreens
