Brand new system rarely works customer service sucks. Cameras go offline must do a reboot daily. System has a huge delay sometimes 30 seconds later it'll tell me someone rang the doorbell or opened a door or window. Can't get a tech to come out and check it out.
November 2023
Trying to cancel my contract and getting nothing but the run-around. Sold the house that has the service and they want to charge me $600 to cancel. Lost a customer for good!
November 2023
Absolutely the WORST provider. They will NOT work with you for payment options. Customer service representatives are slow and have no knowledge of what they are doing. Absolutely hate Vivint. -1000/10 recommend.
Have you ever left home and wondered if you remembered to lock up or close the garage door? Do you worry about your utility spend? Take a cue from the nearly 2 million customers who reduce their stress with Vivint. Everything works together in a Vivint system to keep your home protected and connected—security devices proactively prevent crime, and our smart home products automate everyday tasks to simplify your life. Control your entire system right from your phone with the Vivint app, and get around-the-clock support from our 24/7 monitoring team in South Ogden. Visit us online or speak to one of our specialists to learn more about finding peace of mind through Vivint.
