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November 2023 by John P.
I normally don't mind shopping at the local Walmarts. You sacrifice some of the expected amenities like clean, orderly shelves, and enthusiastically courteous employees so you can save money. I get it. Beware the Walmart located at the Jordan Gateway in South Jordan. We decided to pick up a small additional turkey for after Thanksgiving. Once we finished picking up a few additional items we went to self checkout. I wanted to ensure we got the sale price of $.98 a pound advertised for our turkey. I scanned the turkey bar code and the unit price was correct. Then I paused because something seemed wrong. While the turkey had indeed rung up at $.98 a pound, it said my 13 pound turkey weighed over 26 pounds, effectively doubling the price of my turkey. We were on self check out because the lines were outrageously long on the few isles that had live cashiers. The person overseeing self check out said she couldn't do anything. Her supervisor came over looked at it, but seemed to think the price was correct. I pointed out that the scale the turkey was sitting on clearly said it weighed 13 pounds. Why was I being charged for a turkey twice that size? About 15 minutes later a manager sauntered over, re-examined the turkey, the scale, and the charges. No surprised looks, she just finally decided to press a few buttons and corrected what was evidently a recurring problem. My question is, how many people have been buying their bargain priced holiday turkey at Walmart only to be overcharged when they checked out. How many people check their receipt to see if they got the price they were promised, or paid TWICE that amount? Shameful! They don't deserve even one star.
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November 2022 by Hannah Jill P.
GAVE PICK UP ORDER TO SOMEONE ELSE. They're suppose to ask for ID and scan the app. So beyond frustrating. Took over an hour to get a refund. Will NOT be every order from this Walmart or coming here again. Very unprofessional.
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July 2022 by Jill J.
They only have two cashiers working they want everybody to go through self check out what a joke. The Walmart shoppers take up all the space leave their carts in the middle of the aisle so you have to can't go around them very poor poor customer service
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April 2022 by C B.
Tried to return some sleeping bags and mats. Satisfaction returns. Had receipt. Older woman Lee at the return desk told me "you're trying to use Walmart as a rental store" and "you're abusing the policy" and "we have to just throw the stuff away." Team lead Karla was rude also. Overall I was badgered and abused by store staff when trying to return items with a receipt for satisfaction-return reasons.
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March 2022 by Nickie M.
I would give zero stars if I could. You could call everyday for hours and not get anyone to pick up the phone. It's a joke! Thanks