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October 2023 by Joe Dickerson
The employee was friendly, very helpful and they had the item I needed in stock. Overall a pleasant experience.
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October 2023 by Mary Moore
I was looking online and found this company I picked out a helicopter and two extra batteries that I wanted to order I was putting in my shipping information when it came up on the screen that shipping would be 130.00 so I got their phone number and called them to see if it was some kind of mistake. my jaw about hit the floor when the man on the other end said that is what they charge because of the insurance that they have to pay to ship LiPO batteries. I told the man that I have ordered LiPO batteries from many different places and have never paid more than a few dollars I told him that I would never be patronizing the store I then found the same plane on motion rc and ordered three extra batteries and the shipping was free stay away from this store they are ripping people off!!!¡!!
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October 2023 by Adrian Nina
Good place. I would definitely recommend going if you have lots of money. I got a rc plane for 159, they have lots of equipment. They have rc planes, boats, cars, and helicopters. They have levels to beginners all the way to pro's. THEY EVEN HAVE AIRSOFT EQUIPMENT.
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September 2023 by Adam Blake
These guys are AWESOME! I'd give them 10 stars if I could. I took my RC truck that hasn't been used in 5 years to them. Drive line needed to be fixed. I bought the part and they installed it free of charge.Definitely recommend Vortex Hobbies!
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September 2023 by Dwaine Still
Great hobby shop they have everything you can possibly ever need and there all really nice and helpful. This is my go to hobby shop for my rc car addiction.
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August 2023 by Spencer Daines
Very helpful staff and a massive selection of rc's and parts.
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June 2023 by Kevin Oberto
Best store ever! Got me a Traxxas E REVO 2.0 from their website (it was out of stock in the official traxxas website) and ordered it on a Saturday they shipped it on Monday and got it on Wednesday super fast and reliable store, very fast service and shipping, the best of the best
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June 2023 by Kiersten P.
Super friendly staff and I appreciated their honesty not trying to up sale me on items I didn't need. Awesome selection of rc stuff!!
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June 2023 by John
Best hobbie shop I’ve been in. I have visited a lot around the country. Very knowledgeable staff and well stocked store. Employees were very helpful not only with myself but with every customer in the store.
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June 2023 by Karen Sk
Vortex Hobby has the best customer service! From visiting the store for help with an RC car that we were having trouble with, to placing an order online for in-store pick-up, the staff has always provided only the best service.Several months ago, my son purchased an RC car (not at Vortex). When he was experiencing issues with the car, the staff at Vortex was able to quickly identify what was wrong, and made adjustments to get him back on track. When he quickly made another error, they again quickly helped him get his car in running order, all the while never making him feel bad for his user error.Today, I placed an online order that stated it would be ready today. However, the person who handles online orders was gone for the day. The staff figured out what they needed to do in order to accommodate today's pick-up, delighting both my son and me.I can't recommend this store (and staff) highly enough! Just wish there were more like them!
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May 2023 by Don Slick
Great helpful people and lots of parts and cars in stock.
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May 2023 by G-Money Reviews
These guys have a great selection of RC cars in stock and all the parts. They have a great rewards program and knowledgeable staff.
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May 2023 by Samuel J.
Nice store. A fair selection of model rocketry supplies. Helpful staff, one of whom looked up the diameter of a "BT-50" tube which enabled us to select the appropriate-size rocket kit.
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April 2023 by Steve Foster
These guys have a good selection but service is hit or miss. Last two out of three times service was poor. Today the person I talked to acted put out to answer a simple question and was not helpful at all. With poor service it's easier to order straight from Horizon or somebody else.
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April 2023 by Brennan Wheeler
Love this hobby shop. They have all the parts you could ever want. Was able to find parts for cars that have been discontinued for years. By far the best hobby store in the valley!
