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September 2023 by Google user
I brought my puppy in back in july for her second set of vaccinations to be told my puppy was to young to little when she was over 8 weeks old i was told that they dont give shots to puppies like her they only do a by mouth come to find out i was lied to and she wasnt given her vaccinations like i had gone there to do now she is behind and i have to go else where to pay again to get vaccinations redone that never were in the first place waste of my time and money i wont use vetco again worst service ever and cant be trusted
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August 2023 by N Adair
I brought my puppy in back in july for her second set of vaccinations to be told my puppy was to young to little when she was over 8 weeks old i was told that they dont give shots to puppies like her they only do a by mouth come to find out i was lied to and she wasnt given her vaccinations like i had gone there to do now she is behind and i have to go else where to pay again to get vaccinations redone that never were in the first place waste of my time and money i wont use vetco again worst service ever and cant be trusted
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May 2023 by Jerry C.
Chey , the cashier was VERY rudeStood in line waiting for 10 minutes while she sat there building a dog cage at the check stand , saw me there kept going untill she decided to stopThen gets on a different register than I was standing at , and just stands there without saying a word.Then invites the next person in line to come upChey -5 stars in my opinion never coming back
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March 2023 by Amanda B.
Customer service at this location is terrible. My friend wanted to buy turtles and the rep was trying to tell us we couldn't get them, that we needed a new cage for them, and didn't even offer to sell us a living area for them. We went to PetSmart and got a living environment for them and went back the next day to buy the turtles. The same rep was there and said didn't I talk to you yesterday? We said yes, and we got a nee living environment for them. She then asked where, and we told her. Regretfully, it seemed she got us the turtles to buy.Also only 1/2 the lights were on in the store, and it looked very disorganized.I'm never going back there again!
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November 2022 by Brad Gull
Love Petco!
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April 2022 by LeAnn V.
I love the Petco Pals program that gives me cash back based on cash spent at Petco. I also love that they can look up my order even when I didn't keep the receipt. I recently bought some expensive dog food that came highly recommended. Our two Labradoodles pick through their food and spit the new expensive food out onto my floor. Super messy and super frustrating! Anyway, the rep I talked to said they will take the food back within 30 days with the receipt or Pals number. Whew! Spoiled puppies - and thanks, Petco, for the return policy!
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January 2021 by Griffin K.
My guinea pig was living fine in my closet till I got a cage and then boom she's dead so idk what kinda witchcraft you used on them.
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September 2019 by Kristine C.
My dogs always come home with a spunk in their step!! They know they're looking good!! Staff is always wonderful!!
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August 2019 by Bobbi D.
My newly adopted dog had to have her Anal Glands expresses. Walked in the door for baths and it was done in 5 minutes. Only $10+ tip. No appointment needed. Friendly and efficient. She's not allowed to have a bath yet. Much better than having to drive to the ranch in the heat. I also learned that some of the bigger things like a crate are much cheaper at Petco.com. Will continue shopping locally for supplies like food and bags.
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August 2019 by Wendy R.
Unfortunately, Millie is leaving. She has done a great job with my dog for quite some time. I'm sure the next person that grooms him will do a good job too.
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August 2019 by Nycole R.
Like other dog-lovers, I appreciate that there is a pet specific store close to home that offers more than what I can find at the local grocery store. I only really come in every few months to snag food for my picky-eater terrier mutt. He's come with me a few times, which is fun. Although he makes a beeline for the treat aisle. He knows where the good stuff is. The store carries food and supplies for a variety of breeds, and the layout is spacious and light. I have noticed that there are more displays added to the center walkway than there used to be, which can be a little annoying. But I get it, they are here to sell stuff. Until I again see the bottom of the food bag, woof-woof!
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July 2019 by Kelly K.
They were so helpful and nice!!!! They did a great job on my dogs grooming, she looks fabulous! Very reasonable price for the great job they did!
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May 2019 by DeAnna H.
We always buy Sophresh puppy potty pads. They have changed this product for the worst!! The charcoal top is now white (which is awful because it shows the urine) and the bottom is a cheap gray, that is useless! Please bring back the charcoal top!!!! There have been other reviews regarding this change and all are negative.
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April 2019 by Jett J.
Never answers the phone. Left my keys in the store and on my way back I called twice to try and inform someone and after 20 minutes of waiting no one knew how to answer the store phone.
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April 2019 by Satish S.
Great experience taking my little maltese puppy. He got pampered really good. This is going to be my regular groomer.
