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January 2024 by Daylon patterson
Great experience, guys in the shop went the extra mile to fit my tires at a fantastic cost. It was very appreciated.
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November 2023 by Todd Hadock
Quality work, Fast service at a very fair price. I've had work done there multiple times and would recommend to friends
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September 2023 by Trisha L.
Had coolant issues on my car. I knew what the issue was but had my car towed here to confirm it and also have it fixed here. They worked with me over the phone and was able to get it done on the day they told me. It was towed there. So it was a last minute drop off while I was in town. I called, asked them to inspect that specific issue and with no appointment, I expected a few days wait. I called a few times to get an update. They were always quick to respond and get back to me. I spoke to Randy. I had before photos of my leak, the bad smoke blowing out of the exhaust and the coolant reservoir filled with muck! After I picked up, I did another inspection (of my own) and took after photos just for reviewing. They did not disappoint. Not only we're the parts replaced (at a very very reasonable price) the surrounding areas were also cleaned. I almost thought they were new parts too. It very well could be, but you all can be the judge of that. I've posted before and after photos of the area that was leaking and my coolant tank. In the before photo, you can see the dark stuff. I tried to do a DIY leak sealant (I regret spending $31 on that 8oz bottle) and I eventually gave in and had it towed to the shop. Silly me. BUT not just any shop, I had to do my research. And I found these guys on Google. I had it towed to them and I would've had it in a 2 days or less but I was out of state for work. These guys seemed pretty busy. Lots of cars they had around their shop. I assume, good business. Which for me, it was very great business. Highly recommend this location for all your engine fixes. Thanks Tunex. Great customer service!
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August 2023 by A'Lissa Olson
Car troubles never come at a good time, but today, many miles from home, the splash shield came loose in the front of my car and was dragging on the road. Help!I hobbled into Tunex and even though they were obviously busy with many cars (including classics) in for repairs, they fit me in immediately and repaired the dangling panel quickly.And get this, they didn’t charge me a dime! Now that is neighborly service. I can’t recommend them more highly and will seek them out when I need further repairs.Many thanks for such fine service!
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August 2023 by A'Lissa O.
Car troubles never come at a good time, but today, many miles from home, the splash shield came loose in the front of my car and was dragging on the road. Help!I hobbled into Tunex and even though they were obviously busy with many cars (including classics) in for repairs, they fit me in immediately and repaired the dangling panel quickly. And get this, they didn't charge me a dime! Now that is neighborly service. I can't recommend them more highly and will seek them out when I need further repairs. Many thanks for such fine service!
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July 2023 by Neil Painter
While doing a tire rotation a lug nut and stud was snapped off of the driver side tire. Nothing was ever said about it and when I found it and brought it back, they said they could look at it in two days but because there was no proof that it was actually snapped by them I’d be charged. Stay clear.
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June 2023 by Dylan Rainey
took my car in twice for a check engine code showing i was running rich, first time they replaced the sensor & said they had a hard time getting the code to clear, obviously the problem wasn’t fixed but they gave me back the car & the light came on 2 days later, so i took it back & the second time they had the car for a week & said they were having a hard time diagnosing the problem but after 5 days said they had fixed it, when i showed up to get the car i received no information about how it was fixed or if anything was replaced nor any paperwork, seeming like they weren’t sure if what they did fixed it & didn’t want to be liable for any future issues, well the light came right back on like before, went to this shop because it was warranty recommended but not again this should’ve been a simple diagnosis & fix.
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April 2023 by Cody Queensberry
Pretty disappointed, I had high hopes.Came here with a great referral from someone else. Sadly I was let down. I live an hour away and bringing the car in is not something I can do on a lunch break.I brought the car in to have the front/rear suspension checked out, and to have front/rear struts/shocks replaced. It has 170,000 miles and I wanted everything checked out. after inspection, I was told the suspension was tight with no issues, and everything was good.I mentioned a shake/vibration when in drive, and they had a hard time replicating it at first. They finally were able to replicate it, and I had them change a motor mount for me. no problems here. The motor mount I needed was back ordered, nothing we can do about that. I had them replace the valve cover gasket as well. They really didnt seem to know which motor mount would help the vibration issue.First time I picked the car up from being repaired, the check engine light came on immediately, and we had to turn around and go back. Makes me wonder if the car was test driven after work was done. The technician forgot to plug in the cam position sensor. Then, the car is clunking on the way home when hitting bumps, which it did not do before I dropped it off. I called them when I get home and get told "you can bring it back and we can look. Its probably fine, just the struts breaking in". I have never heard this in my life, and I have over 10 years of automotive industry experience. I provided the struts/shocks, so I figured they may be bad out of the box, due to them being Monroes. I talked with Randy about this on the phone.I brought the car back to them again to diagnose the loud clunk after they had done the work described above. After having the car for a few days they told me "we put microphones on it and its coming from inside the strut". They were unable to fix or find what was causing my loud clunking noise, and they had a hard time replicating it. I understand, sometimes it can be tough. however the whole time I am feeling like the car is being rushed out and they are just pushing cars through the shop without truly diagnosing. They mentioned we could replace sway bar links to see if it helps, but it just seemed like they were guessing at this point and were not confident with any of their diagnosis. They were back ordered at the time and I didnt want to have my car at the shop any longer, so I brought it home.I have had the car to them multiple times now and I did not want to spend any more money or waste time out of my day to drive another hour one way to bring it in, only to be rushed back out. I feel my concerns were being brushed off and not taken seriously. I didnt have time to bring the car back a 4th, 5th, or 6th time to give them another chance.Recently I take the car to Larry H Miller Honda in Murray for a diagnosis. Still making noise.Within 2 hours on the same day, they found bad sway bar links in the front which were causing the clunk noise, and replaced them. fixing the problem. The car rides great.Review:3 stars for how we were treated, Randy was very nice but could have been more thorough with his technician when dealing with my vehicle when I brought up sounds/issues I was having. I was allowed to bring in some of my own parts, which is nice. Thank you for that.1 star for not being able to find a problem that should have been pretty easy for a repair facility of this caliber, especially after coming back twice to try and find the problem. This caused multiple come-backs.1 star for quality of work performed and poor diagnosis due to multiple come-backs after being in the shop, and no discounts or anything done to make it worth our time.
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April 2023 by Kay K
These guys go the extra mile. They have excellent quality work and great customer service. It is hard to find a good mechanic. They solved my problem that other shops did not. They are honest and reliable.
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April 2023 by Jon Smith
We've been visiting this Tunex location since we purchased a vehicle that uses the repair pal system and have been happy to have them service our vehicle.
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January 2023 by Greg McKinney
Fast and friendly. I have had great success with them for oil changes, emissions, and minor work.
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January 2023 by Steven Rosenblum
We were in town on a family vacation. Our battery was dead on New Year’s Day and it was snowing like crazy. AAA came out and said it was an alternator problem and we would need a mechanic. We were scheduled to leave for Park City the next day. We would have lost our lift tickets, rentals, parking and more importantly our day making memories had it not been for our hero, Steve! On the answering machine for Tunex it said text this number if it is an emergency. We did and got a super fast response from Steve and an offer to check it that night as the shop would be closed again tomorrow for the holiday. We took our car over and he got us on our way. Thank you to Steve for giving up part of his holiday to make it possible to continue on our family vacation. I highly recommend this shop.Services: Battery
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November 2022 by Ty Palmer
Avoid this place for repairs. I took our Honda Odyssey there for a repair and they gave it back and the check engine light came on right after (it wasn't on before). I took it back THREE times after for them to fix the problem. Each time they said they fixed it and it came on the next day. The light just turned on again with the same symptoms as before...Service: Engine repair
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September 2022 by Sam Rimmasch
We have our shop vans getting serviced here. We have trusted these guys to do good work and give us a fair price.
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September 2022 by Ken Anderson
I have brought my vehicles here a few times and every time the experience has been great! I have only dealt with Randy every time and he is straight forward, honest and very knowledgable. One time I took my vehicle there because I heard noise from the brakes. I thought it was time to change the brakes. They looked at them and called me and said that the brakes are fine for a while. I was shocked that they didn't try to sell me anything. So, I picked up my vehicle and took it back whenever I had other problems. They were able to diagnose the problems, tell me exactly what it needed and get it repaired and back on the road same day or next day. I did have to take it back one time for the same problem and they fixed it for free because it was under their warranty and didn't even try to charge me for it. It is hard to find an honest shop, but I found it and will always go there until I have a bad experience! So far so good after maybe 6+ visits! I highly recommend!Service: Auto maintenance
